Fluid Dispensing Solutions Engineer

Mycronic; Milwaukee (WI); On-site; USD 78,000 - 85,000; Full time

Job summary

Mycronic is seeking a Field Applications Engineer, Fluid Dispensing in Milwaukee, WI. You will serve as a technical expert, supporting demonstrations, buyoffs, process development, and troubleshooting across the engagement cycle.

You will collaborate with customers, provide pre-sales support, lead demos, and deliver post-sales assistance to ensure optimal system performance. The role requires hands-on engineering, strong communication with customers, and the ability to diagnose and resolve

Qualifications

• Bachelor's degree in a technical field such as Engineering, Chemistry or Computer Engineering or related field preferred.
• 2-3 years of fluid applications/process engineering or field where interacting with customers in technical projects preferred.
• Industry-specific experience and familiarity in Conformal Coating or SMT processes.
• Experience in working with chemicals and solvents preferred.
• Understanding of basic electronics to be used during troubleshooting.
• Strong customer service, sales, and marketing experience skills.

Responsibilities

• Handles customer day-to-day calls and communication via email, phone, and in-person when required.
• Provides post-sales process and system support.
• Troubleshoots machine issues over the phone or on the customer floor.
• Assists in process optimization at customer site or over the phone or email.
• Interacts with the overseas factory to solve machine issues.
• Conducts system demos and provides detailed reports after processing parts.
• Develops and optimizes applications to meet client objectives.
• Acts as a technical advisor to Sales and Service groups.
• Demonstrates systems and communicates with customers at tradeshows.
• Contributes to system manuals and documentation.
• Supports the sales team during customer meetings.
• Prepares system configurations to be quoted.
• Collects feedback for hardware and software improvements.

Skills

Effective communicator

Customer service

Sales experience

Marketing experience

Electronics troubleshooting

Chemicals handling

Education

Bachelor's degree in Engineering or related field

Tools

Conformal coating processes

SMT processes

Job description

Mycronic is seeking a Field Applications Engineer, Fluid Dispensing in Milwaukee, WI. You will serve as a technical expert, supporting demonstrations, buyoffs, process development, and troubleshooting across the engagement cycle.

You will collaborate with customers, provide pre-sales support, lead demos, and deliver post-sales assistance to ensure optimal system performance. The role requires hands-on engineering, strong communication with customers, and the ability to diagnose and resolve