Florida National Guard Employment Coach (ESP Program)

Interactive Government Holdings, Inc.; Miami (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

Interactive Government Holdings, Inc. (IGH) in Florida seeks an Employment Coach for the Florida National Guard Employment Support Program. The role supports Soldiers, Airmen and families by matching employer needs with Guard members’ skills and training.

The Employment Coach will build relationships with employers, conduct briefings, and guide service members through job search processes including resumes and interviews, while maintaining a client database and coordinating local resources.

Qualifications

• Minimum Education: Bachelor’s Degree in Human Resources, Psychology, Business or related field.
• Experience in case management or employment services is required.
• Strong verbal and written communication skills; knowledge of ESP activities.

Responsibilities

• Provide coaching, counseling, training and assisting with job searches, interview skills and resume preparation.
• Follow-up and track progress, documenting contact with each client.
• Provide employment opportunities and career options by coordinating the availability of local, state and federal employment resources, and actively referring service members.
• Provide training, instruction, and assistance on topics including job search strategies, resume writing and interviewing techniques.
• Contact unit leadership to schedule and conduct briefings at Guard and Reserve units, advising service members of services provided, gathering employment data and registering individuals interested in receiving assistance.
• Develop, plan and conduct employer outreach, maintaining active communication, developing new relationships, solidifying existing relationships and documenting activities.
• Act as the POC for planning activities and referrals for employment.
• Maintain database of clients (job seekers), employers and units, track communication, referrals, job leads, placements, and other assistance provided.
• Foster and manage a team-work collaboration effort with ESGR representatives.
• Attend Community Events such as Job Fairs and Specialty Events (up to 3 to 4 per month), Yellow Ribbon Reintegration (YRRP) Events, and other ESGR Events (up to 4 per year).
• Weekend work may be required in support of Guard and Reserve drill weekends. Weekend work will be offset by irregular work schedules during the week to ensure 40 hours of work each week. Work schedules will be arranged in accordance with the needs of the units.
• Other duties as assigned.

Skills

Case management

Customer service

Communication

Microsoft Office

Public speaking

Education

Bachelor’s Degree

Tools

Microsoft Office

Job description

Interactive Government Holdings, Inc. (IGH) in Florida seeks an Employment Coach for the Florida National Guard Employment Support Program. The role supports Soldiers, Airmen and families by matching employer needs with Guard members’ skills and training.

The Employment Coach will build relationships with employers, conduct briefings, and guide service members through job search processes including resumes and interviews, while maintaining a client database and coordinating local resources.