Floral Sales & Merchandising Specialist

H-E-B; Fort Worth (TX); On-site; USD 28,000 - 42,000; Full time

Job summary

H-E-B in Fort Worth is seeking a Sales Specialist to apply basic and some advanced procedures to the area of specialization, order assigned products to maximize sales, and merchandise, fronts, and sells products while delivering excellent customer service. Work under direct supervision and follow detailed verbal and written instructions to address problems and adhere to guidelines.

The role requires knowledge of department products and equipment, strong customer service, and a passion for food.

Qualifications

• 2+ years typically 2-5 years experience - Required
• Previous retail/restaurant experience - Required
• Knowledge of department product, food preparation, and equipment - Required
• Extensive knowledge of specialty food products and food preparation is essential - Required
• Strong customer service skills - Required
• Passion for food - Required
• Excellent interpersonal and communication skills - Required
• Materials Handling Equipment certification - Required

Responsibilities

• Identify and address high priority activities first
• Provide excellent customer service
• Organize, clean, and prepare back area for incoming deliveries
• Keep sales floor uncluttered and free from spills
• Stock, rotate items as needed, maintain standards/shrink, safety, and inventory control
• Reset products and maintains shelf conditions ensuring integrity of shelf tags and signage in department
• Check shipments for out-of-date and damaged product to ensure freshness and quality
• Ensure that all federal, state, and company regulations and standards for product freshness, safety, refrigeration, and sanitation are met
• Maintain standards in shrink, safety, and inventory control
• Assist in merchandising the department to maximize sales
• Use suggestive selling techniques to maximize sales

Skills

Knowledge of department product, food

Extensive knowledge of specialty food

Strong customer service skills

Passion for food

Excellent interpersonal communication

Job description

H-E-B in Fort Worth is seeking a Sales Specialist to apply basic and some advanced procedures to the area of specialization, order assigned products to maximize sales, and merchandise, fronts, and sells products while delivering excellent customer service. Work under direct supervision and follow detailed verbal and written instructions to address problems and adhere to guidelines.

The role requires knowledge of department products and equipment, strong customer service, and a passion for food.