Floral Lead Clerk: Elevate Customer Experience & Sales

Kroger Co.; Glenview (IL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Employee discounts

Job summary

Kroger Co. in Glenview, IL is seeking an enthusiastic Store Operations Associate to deliver outstanding customer service and maintain a safe, inviting environment in the department.

You will assist the department manager in achieving sales goals and uphold the Customer 1st strategy, while building product knowledge and strong teamwork. Responsibilities include stocking, merchandising, inventory control, vendor communication and adherence to company programs.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math.
• High school diploma or equivalent.
• Floral experience.
• Second language: speaking, reading and/or writing.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department.
• Monitor and maintain sanitation to company standards and health department regulations
• Order and maintain stock and supplies, monitors conditions and appearance of same throughout the department
• Merchandise and display products to increase sales
• Implement price changes and monitor scan integrity
• Control and monitor inventory throughout the department and maintain FTD records
• Communicate with vendors, monitor and control inventory received
• Implement all company programs as directed and communicates purpose, objectives and procedures to team members
• Review display planners and implement to company guidelines
• Prepare and hang signs as needed
• Prepare for and perform inventory
• Attend required classes and meetings
• Review department statements, follows up on discrepancies
• Communicate information to upper management and store personnel
• Review department bulletins, follows through and implements all company programs.
• Complete required forms
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Ability to handle stressful situations

Knowledge of basic math

Floral experience

Second language: speaking, reading and

Education

High school diploma or equivalent

Job description

Kroger Co. in Glenview, IL is seeking an enthusiastic Store Operations Associate to deliver outstanding customer service and maintain a safe, inviting environment in the department.

You will assist the department manager in achieving sales goals and uphold the Customer 1st strategy, while building product knowledge and strong teamwork. Responsibilities include stocking, merchandising, inventory control, vendor communication and adherence to company programs.