Floral Sales & Customer Experience Associate

Kroger; Bannockburn (IL); Presencial; USD 18 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Healthcare coverage

Flexible scheduling

Employee Assistance Program

Associate discounts

Tuition reimbursement up to 21,000

Resumo da oferta

Kroger in Bannockburn, IL is hiring to deliver an outstanding customer experience in-store. You will assist the department manager to reach sales and profit goals, maintain a safe, clean environment, and promote the Customer 1st strategy with a team of associates.

Responsibilities include answering questions, stocking and merchandising, implementing company programs, and communicating with vendors and upper management.

Qualificações

• Ability to handle stressful situations.
• Knowledge of basic math.
• High school diploma or equivalent.
• Floral experience.
• Second language: speaking, reading and/or writing.

Responsabilidades

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department.
• Monitor and maintain sanitation to company standards and health department regulations
• Order and maintain stock and supplies, monitors conditions and appearance of same throughout the department
• Merchandise and display products to increase sales
• Implement price changes and monitor scan integrity
• Control and monitor inventory throughout the department and maintain FTD records
• Communicate with vendors, monitor and control inventory received
• Implement all company programs as directed and communicates purpose, objectives and procedures to team members
• Review display planners and implement to company guidelines
• Prepare and hang signs as needed
• Prepare for and perform inventory
• Attend required classes and meetings
• Review department statements, follows up on discrepancies
• Communicate information to upper management and store personnel
• Review department bulletins, follows through and implements all company programs.
• Complete required forms
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Conhecimentos

Stress management

Basic math skills

High school diploma

Floral experience

Second language

Descrição da oferta de emprego

Kroger in Bannockburn, IL is hiring to deliver an outstanding customer experience in-store. You will assist the department manager to reach sales and profit goals, maintain a safe, clean environment, and promote the Customer 1st strategy with a team of associates.

Responsibilities include answering questions, stocking and merchandising, implementing company programs, and communicating with vendors and upper management.