FLORAL/LEAD CLERK

Mariano's; Chicago (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

Mariano's is seeking a dedicated individual to create an outstanding customer experience through exceptional service. This role involves maintaining a clean environment, assisting in sales goals, and promoting a culture of respect and integrity. Ideal candidates will possess strong communication skills and a high school diploma, with opportunities for growth and benefits.

Benefits

Healthcare coverage

Flexible scheduling

Employee Assistance Program

Associate discounts

Tuition reimbursement

Training programs

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.

Responsibilities

• Create an environment that enables customers to feel welcome and appreciated.
• Monitor and maintain sanitation to company standards.
• Order and maintain stock and supplies.

Skills

Effective communication skills

Ability to handle stressful situations

Knowledge of basic math

Education

High school diploma or equivalent

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Based in Illinois, Mariano's merged with The Kroger Company in 2015. Today, we're proudly serving Mariano's customers in over 40 stores throughout the Chicago Metro area.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Mariano's family!

If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.

Benefits

What you'll receive from us:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth through industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

Minimum Requirements

• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math

Desired Qualifications

• High school diploma or equivalent
• Floral experience
• Retail experience
• Second language: speaking, reading, and/or writing

Responsibilities

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department.
• Monitor and maintain sanitation to company standards and health department regulations.
• Order and maintain stock and supplies, monitor conditions and appearance of same throughout the department.
• Merchandise and display products to increase sales.
• Implement price changes and monitor scan integrity.
• Monitor product quality, remove poor-quality products.
• Control and monitor inventory throughout the department and maintain FTD records.
• Communicate with vendors, monitor, and control inventory received.
• Implement all company programs as directed and communicate purpose, objectives, and procedures to team members.
• Review display planners and implement according to company guidelines.
• Prepare and hang signs as needed.
• Prepare for and perform inventory.
• Attend required classes and meetings.
• Review department statements, follow up on discrepancies.
• Communicate information to upper management and store personnel.
• Review department bulletins, follow through, and implement all company programs.
• Complete required forms.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, notifying store management.
• Practice preventive maintenance by inspecting equipment and notifying appropriate personnel of repairs.
• Notify management of customer or employee accidents.
• Report safety risks, issues, and illegal activities, including robbery, theft, or fraud.
• Perform the essential functions of this position with or without reasonable accommodation.