Floral Designer & Customer Experience Specialist

Kroger; Seattle (WA); On-site; USD 31,000 - 39,000; Full time

Job summary

Kroger in Seattle is seeking a Floral Merchandiser/Customer Service Associate to design floral items, assist customers, and process orders. You will package orders, maintain clean areas, and ensure signage and product rotation are correct.

The role requires strong communication, multi-tasking and teamwork in a fast-paced store environment, with weekend and holiday flexibility. Prior retail experience is helpful.

Qualifications

• Demonstrates effective written and oral communication skills.
• Ability to read shelf tags, signs, product labels, training materials, and bulletins.
• Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization.
• Personal initiative and follow through to completion.
• Ability to work as part of a team in a fast-paced environment.
• Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise.
• Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment.

Responsibilities

• Assist in the design and merchandising of floral items and arrangements for display/sale or in response to customer requests.
• Provide various customer services.
• Assist customers in locating and selecting items.
• Operate cash register in accordance with company procedures, as applicable.
• Package orders safely and efficiently.
• Maintain merchandise and supplies in their proper areas.
• Keep floors clean and safe, free from clutter.
• Maintain proper signage, product rotation, freshness, quantity, quality and space allocation for merchandise.
• Adhere to company policies and procedures, as well as state and federal laws.
• Maintain flexibility to work weekends and holidays as needed.

Skills

Communication

Shelf tag literacy

Multi-tasking

Customer service

Teamwork

Attention to detail

Safety awareness

Flexibility

Job description

Kroger in Seattle is seeking a Floral Merchandiser/Customer Service Associate to design floral items, assist customers, and process orders. You will package orders, maintain clean areas, and ensure signage and product rotation are correct.

The role requires strong communication, multi-tasking and teamwork in a fast-paced store environment, with weekend and holiday flexibility. Prior retail experience is helpful.