Floral Designer & Customer Experience Associate

Kroger Family of Companies; Glenview (IL); On-site; USD 22,000 - 24,000; Part time

Job summary

Kroger Family of Companies is seeking a friendly, customer-focused Floral Clerk to assist in designing and merchandising floral items, greeting customers, and fulfilling orders. You will package orders, maintain department cleanliness, and help with signage and displays.

The role requires teamwork, attention to detail, and ability to work weekends/holidays. Prior grocery retail and customer service experience is desirable.

Qualifications

• Demonstrates effective written and oral communication skills.
• Ability to read shelf tags, signs, product labels, training materials, and bulletins.
• Ability to multitask, set priorities, present information professionally.
• Personal initiative and follow through to completion.
• Ability to work as part of a team in a fast-paced environment.
• Ability to work with cleaning solutions, sharp tools, and production equipment.

Responsibilities

• Assist and greet customers promptly and provide great service.
• Be prompt, tactful, calm, courteous, and professional in all interactions.
• Help design and create floral arrangements and/or other items for customer orders.
• Package orders effectively, safely and efficiently.
• Keep merchandise and supplies in their proper areas.
• Maintain customer records and files properly.
• Assist customers in locating and selecting items.
• Handle telephone calls and orders promptly and courteously.
• Assist in decorating and merchandising the department.
• Keep carts, tools, and supplies organized.
• Keep floors clean, safe and clutter-free.
• Maintain plants and prepare flower arrangements, balloons.
• Ensure signage, rotation, freshness, quantity and space for merchandise.
• Adhere to company policies and safety laws.
• Operate cash register as applicable.
• Maintain flexibility to work weekends and holidays.

Skills

Communication

Customer service

Multitasking

Shelf tags reading

Teamwork

Production equipment handling

Job description

Kroger Family of Companies is seeking a friendly, customer-focused Floral Clerk to assist in designing and merchandising floral items, greeting customers, and fulfilling orders. You will package orders, maintain department cleanliness, and help with signage and displays.

The role requires teamwork, attention to detail, and ability to work weekends/holidays. Prior grocery retail and customer service experience is desirable.