Floral Design & Customer Service Specialist

Kroger Family of Companies; Henderson (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

Kroger Family of Companies is seeking a friendly and detail-oriented team member for its floral department in Henderson, NV. You will assist customers, help create floral arrangements, and manage orders while maintaining clean, organized departments.

The role emphasizes accurate product labeling, effective communication, and safe handling of tools and supplies in a fast-paced environment. Weekend and holiday flexibility is required to meet customer needs.

Qualifications

• Effective written and verbal communication
• Ability to read shelf tags, signs and labels
• Ability to multitask and set priorities in a fast-paced environment
• Demonstrates personal initiative and follow-through
• Works well in a team and delivers customer service excellence
• Safely handles cleaning solutions and production equipment

Responsibilities

• Assist and greet customers promptly and provide them with great service
• Be calm, courteous, and professional in all interactions
• Help design and create floral arrangements and fulfill customer orders
• Pack orders effectively and safely
• Maintain merchandise and supplies in proper areas
• Keep customer records and files organized
• Assist customers in locating and selecting items
• Handle telephone calls and orders promptly and courteously
• Decorate and merchandise the department
• Keep carts and tools organized and floors clean
• Maintain plants and arrange flowers and balloons
• Ensure proper signage, rotation, freshness and space for items
• Follow company policies and comply with laws; operate cash register as applicable
• Maintain flexibility to work weekends and holidays as needed
• Perform essential functions with or without reasonable accommodation

Skills

Customer service

Communication

Read shelf tags

Multitasking

Teamwork

Attention to detail

Safety awareness

Job description

Kroger Family of Companies is seeking a friendly and detail-oriented team member for its floral department in Henderson, NV. You will assist customers, help create floral arrangements, and manage orders while maintaining clean, organized departments.

The role emphasizes accurate product labeling, effective communication, and safe handling of tools and supplies in a fast-paced environment. Weekend and holiday flexibility is required to meet customer needs.