Floral Design & Customer Service Specialist

Kroger; Dearborn (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee assistance program

Tuition reimbursement

Career growth opportunities

Job summary

Kroger in Dearborn, MI is seeking a team-oriented Store Associate to assist in floral design, merchandising, and fulfilling customer requests, while delivering friendly, high-quality service. You will greet customers, design arrangements, manage orders, stock shelves, handle cash register duties, and keep the department clean and organized.

This on-site role offers flexible scheduling for part- or full-time work, comprehensive benefits, tuition reimbursement, and growth opportunities across

Qualifications

• Demonstrates effective written and oral communication skills.
• Ability to read shelf tags, signs, product labels, training materials, and bulletins.
• Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization.
• Past work record reflects dependability and integrity.
• Experience in grocery retail and customer service.
• Experience in operating a cash register and making change.

Responsibilities

• Assist and greet customers promptly and provide them with great service
• Be prompt, tactful, calm, courteous, and professional in all interactions
• Help design and create floral arrangements and/or other items to fill customer orders
• Package orders effectively, safely and efficiently
• Keep merchandise and supplies in their proper areas
• Maintain customer records and files properly
• Assist customers in location and selecting items
• Handle telephone calls and orders promptly and courteously
• Assist in decorating and merchandising the department
• Keep carts, tools, and supplies in their designated areas and well organized
• Keep floors, clean, safe, and free from clutter
• Maintain plants, process and prepare flower arrangements and fill balloons
• Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise
• Adhere to company policies and procedures, as well as state and federal laws
• Operate cash register in accordance with company procedures, as applicable
• Maintain flexibility to work weekends and holidays as needed
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Skills

Customer service

Communication

Teamwork

Attention to detail

Retail experience

Cash handling

Tools

Cash register

Point of Sale

Cleanliness equipment

Job description

Kroger in Dearborn, MI is seeking a team-oriented Store Associate to assist in floral design, merchandising, and fulfilling customer requests, while delivering friendly, high-quality service. You will greet customers, design arrangements, manage orders, stock shelves, handle cash register duties, and keep the department clean and organized.

This on-site role offers flexible scheduling for part- or full-time work, comprehensive benefits, tuition reimbursement, and growth opportunities across