Floral Design & Customer Service Pro

Kroger Co.; Watertown (WI); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Tuition reimbursement

Employee discounts

Career growth programs

Job summary

Kroger Co. is seeking a store associate in Watertown, WI to assist customers, design floral arrangements, and manage orders. You will greet customers, handle calls, operate the cash register, and help maintain clean, well-stocked department areas.

The role supports a fast-paced grocery environment with weekend/holiday flexibility and adherence to company policies. Training and growth opportunities are provided across the Kroger family of companies.

Qualifications

• Demonstrates effective written and oral communication skills.
• Ability to read shelf tags, signs, product labels, training materials, and bulletins.
• Ability to multi-task, set priorities, present information professionally, and work with all levels of the organization.
• Personal initiative and follow through to completion.
• Ability to work as part of a team in a fast-paced environment.
• Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise.
• Must be able to work with various cleaning solutions, safely use sharp tools, and operate production equipment.
• Past work record reflects dependability and integrity.
• Knowledge of applicable laws and regulations related to employment practices, and safety.
• Experience in grocery retail and customer service.
• Experience in operating a cash register and making change.

Responsibilities

• Assist and greet customers promptly and provide great service.
• Be prompt, tactful, calm, courteous, and professional in all interactions.
• Help design and create floral arrangements and/or other items to fill customer orders.
• Package orders effectively, safely and efficiently.
• Keep merchandise and supplies in their proper areas.
• Maintain customer records and files properly.
• Assist customers in locating and selecting items.
• Handle telephone calls and orders promptly and courteously.
• Assist in decorating and merchandising the department.
• Keep carts, tools, and supplies in their designated areas and well organized.
• Keep floors clean, safe, and free from clutter.
• Maintain plants, process and prepare flower arrangements and fill balloons.
• Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.
• Adhere to company policies and procedures, as well as state and federal laws.
• Operate cash register in accordance with company procedures, as applicable.
• Maintain flexibility to work weekends and holidays as needed.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Customer service

Communication skills

Multi-tasking

Teamwork

Attention to detail

Cash handling

Job description

Kroger Co. is seeking a store associate in Watertown, WI to assist customers, design floral arrangements, and manage orders. You will greet customers, handle calls, operate the cash register, and help maintain clean, well-stocked department areas.

The role supports a fast-paced grocery environment with weekend/holiday flexibility and adherence to company policies. Training and growth opportunities are provided across the Kroger family of companies.