Floral Design & Customer Service Clerk

The Kroger Co.; Englewood (CO); On-site; USD 18,000 - 25,000; Full time

Job summary

The Kroger Co. is hiring for a Floral Customer Service Associate. You will assist customers, assist in designing floral arrangements, and ensure accurate order fulfillment in a fast-paced retail setting. The role emphasizes friendly service, merchandising, and adherence to store policies.

Candidates should be able to work weekends/holidays as needed, maintain clean work areas, and operate a cash register. Prior grocery retail and customer service experience is a plus.

Qualifications

• Effective written and oral communication skills.
• Ability to read shelf tags, signs, product labels, training materials, and bulletins.
• Ability to multi-task, set priorities, present information professionally, and work with all levels of the organization.
• Personal initiative and follow through to completion.
• Ability to work as part of a team in a fast-paced environment.
• Ability to work with cleaning solutions, safety with sharp tools, and operate production equipment.

Responsibilities

• Assist and greet customers promptly and provide great service.
• Be prompt, tactful, calm, courteous, and professional in all interactions.
• Help design and create floral arrangements and/or other items to fill customer orders.
• Package orders effectively, safely and efficiently.
• Keep merchandise and supplies in their proper areas.
• Maintain customer records and files properly.
• Assist customers in location and selecting items.
• Handle telephone calls and orders promptly and courteously.
• Assist in decorating and merchandising the department.
• Keep carts, tools, and supplies in their designated areas and well organized.
• Keep floors clean, safe, and free from clutter.
• Maintain plants, process and prepare flower arrangements and fill balloons.
• Maintain proper signage, product rotation, freshness, quantity, quality and space allocation.
• Adhere to company policies and procedures, state and federal laws.
• Operate cash register in accordance with company procedures.
• Maintain flexibility to work weekends and holidays as needed.

Skills

Customer service

Communication

Teamwork

Multi-tasking

Tools

Cash register

Job description

The Kroger Co. is hiring for a Floral Customer Service Associate. You will assist customers, assist in designing floral arrangements, and ensure accurate order fulfillment in a fast-paced retail setting. The role emphasizes friendly service, merchandising, and adherence to store policies.

Candidates should be able to work weekends/holidays as needed, maintain clean work areas, and operate a cash register. Prior grocery retail and customer service experience is a plus.