Floral Design & Customer Service Associate

Kroger Co.; Englewood (CO); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee Assistance Program

Associates discounts

Tuition reimbursement

Career growth opportunities

Job summary

Kroger Co. is seeking team-oriented individuals to assist in the floral department, helping design arrangements and serve customers with friendly, reliable service. You will greet customers, process orders, and maintain neat, safe displays while supporting daily merchandising tasks and department upkeep.

This role emphasizes accuracy, teamwork, and a professional demeanor in a fast-paced grocery environment, with weekend and holiday flexibility as needed.

Qualifications

• Strong written and verbal communication skills.
• Ability to read shelf tags, signs, and labels.
• Ability to multi-task, set priorities, and work with all levels of the organization.
• Personal initiative and follow-through to completion.
• Team player in a fast-paced environment.
• Experience with production, merchandising, and customer service in grocery retail.
• Experience operating a cash register and making change.

Responsibilities

• Assist and greet customers promptly and provide great service.
• Be courteous, calm, and professional in all interactions.
• Help design and create floral arrangements and other items for customer orders.
• Package orders safely and efficiently.
• Keep merchandise and supplies in proper areas.
• Maintain customer records and files properly.
• Assist customers in locating items and making selections.
• Handle calls and orders promptly and courteously.
• Assist in decorating and merchandising the department.
• Keep carts, tools, and supplies organized.
• Keep floors clean and safe.
• Maintain plants and prepare flower arrangements and balloons.
• Ensure proper signage, rotation, and space allocation.

Skills

Excellent communication

Customer service

Team player

Multi-tasking

Reading shelf tags

Professional demeanor

Tools

Cash register

Job description

Kroger Co. is seeking team-oriented individuals to assist in the floral department, helping design arrangements and serve customers with friendly, reliable service. You will greet customers, process orders, and maintain neat, safe displays while supporting daily merchandising tasks and department upkeep.

This role emphasizes accuracy, teamwork, and a professional demeanor in a fast-paced grocery environment, with weekend and holiday flexibility as needed.