Floral Design & Customer Service Clerk

Kroger Co.; Phillips (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Healthcare options

Tuition reimbursement

Flexible scheduling

Employee discounts

Job summary

Kroger Co. is seeking an enthusiastic floral and customer service associate in Phillips, WI to assist in designing and merchandising floral items and to provide excellent service to customers.

You will help create arrangements, process orders, and maintain a clean, welcoming department environment. The role requires flexibility for weekends/holidays and the ability to operate cash registers while following company policies.

Qualifications

• Excellent written and verbal communication skills.
• Ability to read shelf tags, signs and product labels.
• Ability to multi‑task and set priorities in a fast-paced environment.
• Demonstrates personal initiative and follow-through to completion.
• Experience in grocery retail and customer service is a plus.

Responsibilities

• Assist and greet customers promptly and provide great service.
• Be prompt, tactful, calm, courteous, and professional in all interactions.
• Help design and create floral arrangements and/or other items to fill customer orders.
• Package orders effectively, safely and efficiently.
• Keep merchandise and supplies in their proper areas.
• Maintain customer records and files properly.
• Assist customers in location and selecting items.
• Handle telephone calls and orders promptly and courteously.
• Assist in decorating and merchandising the department.
• Keep carts, tools, and supplies in their designated areas and well organized.
• Keep floors clean, safe, and free from clutter.
• Maintain plants, process and prepare flower arrangements and fill balloons.
• Maintain proper signage, product rotation, freshness, quantity, quality and space allocation for merchandise.
• Adhere to company policies and procedures, as well as state and federal laws.
• Operate cash register in accordance with company procedures, as applicable.
• Maintain flexibility to work weekends and holidays as needed.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Customer service

Communication

Read shelf tags

Multi-tasking

Team player

Attention to detail

Safe handling

Cash handling

Dependability

Flexibility

Job description

Kroger Co. is seeking an enthusiastic floral and customer service associate in Phillips, WI to assist in designing and merchandising floral items and to provide excellent service to customers.

You will help create arrangements, process orders, and maintain a clean, welcoming department environment. The role requires flexibility for weekends/holidays and the ability to operate cash registers while following company policies.