Floral Design & Customer Service Associate

Kroger Family of Companies; Heber (UT); On-site; USD 17,000 - 25,000; Part time

Job summary

Kroger Family of Companies is seeking a Floral Department Associate in Utah to assist in designing and merchandising floral items, greet customers, and fulfill customer requests. You will help through design, packaging, and cashier duties while maintaining a clean, organized department and high service standards.

The role emphasizes teamwork, reliability, and safety, with weekend and holiday flexibility as needed.

Qualifications

• Demonstrates effective written and oral communication skills.
• Ability to read shelf tags, signs, product labels, training materials, and bulletins.
• Ability to multitask, set priorities, present information in a professional manner and work with all levels of the organization.
• Personal initiative and follow through to completion.
• Ability to work as part of a team in a fast-paced environment.
• Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment.

Responsibilities

• Assist and greet customers promptly and provide them with great service.
• Be prompt, tactful, calm, courteous, and professional in all interactions.
• Help design and create floral arrangements and/or other items to fill customer orders.
• Package orders effectively, safely and efficiently.
• Keep merchandise and supplies in their proper areas.
• Maintain customer records and files properly.
• Assist customers in location and selecting items.
• Handle telephone calls and orders promptly and courteously.
• Assist in decorating and merchandising the department.
• Keep carts, tools, and supplies in their designated areas and well organized.
• Keep floors, clean, safe, and free from clutter.
• Maintain plants, process and prepare flower arrangements and fill balloons.
• Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.
• Adhere to company policies and procedures, as well as state and federal laws.
• Operate cash register in accordance with company procedures, as applicable.
• Maintain flexibility to work weekends and holidays as needed.

Skills

Customer service

Communication

Shelf tag reading

Multitasking

Teamwork

Production & merchandising

Safety awareness

Job description

Kroger Family of Companies is seeking a Floral Department Associate in Utah to assist in designing and merchandising floral items, greet customers, and fulfill customer requests. You will help through design, packaging, and cashier duties while maintaining a clean, organized department and high service standards.

The role emphasizes teamwork, reliability, and safety, with weekend and holiday flexibility as needed.