Floral Design & Customer Service Associate

Kroger; Glenview (IL); On-site; USD 19,286,000 - 24,797,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Employee discounts

Career growth

Job summary

Kroger is seeking an associate to assist in floral design, merchandising, and customer service at the Glenview, IL store. You will help design arrangements, greet customers, and ensure orders are fulfilled accurately while maintaining store standards and safety.

Responsibilities include handling orders, shelving, and assisting in department decoration. Flexibility to work weekends and holidays is required; prior grocery retail or cash handling experience is a plus.

Qualifications

• Demonstrates effective written and oral communication skills.
• Ability to read shelf tags, signs, product labels, training materials, and bulletins.
• Ability to multi-task, set priorities, present information professionally and work with all levels of the organization.
• Personal initiative and follow through to completion.
• Ability to work as part of a team in a fast-paced environment.
• Experience in operating a cash register and making change.

Responsibilities

• Assist and greet customers promptly and provide them with great service.
• Be prompt, tactful, calm, courteous, and professional in all interactions.
• Help design and create floral arrangements and/or other items to fill customer orders.
• Package orders effectively, safely and efficiently.
• Keep merchandise and supplies in their proper areas.
• Maintain customer records and files properly.
• Assist customers in location and selecting items.
• Handle telephone calls and orders promptly and courteously.
• Assist in decorating and merchandising the department.
• Keep carts, tools, and supplies in their designated areas and well organized.
• Keep floors clean, safe, and free from clutter.
• Maintain plants, process and prepare flower arrangements and fill balloons.
• Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.
• Adhere to company policies and procedures, as well as state and federal laws.
• Operate cash register in accordance with company procedures, as applicable.
• Maintain flexibility to work weekends and holidays as needed.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Written and oral communication

Shelf tag reading

Multi-tasking

Team player

Customer service

Cash handling

Tools

Cash register

Job description

Kroger is seeking an associate to assist in floral design, merchandising, and customer service at the Glenview, IL store. You will help design arrangements, greet customers, and ensure orders are fulfilled accurately while maintaining store standards and safety.

Responsibilities include handling orders, shelving, and assisting in department decoration. Flexibility to work weekends and holidays is required; prior grocery retail or cash handling experience is a plus.