Floral Design & Customer Experience Clerk

Kroger; Ferndale (MI); On-site; USD 25,000 - 32,000; Full time

Job summary

Kroger in Ferndale, MI is seeking an assistant to design and merchandise floral items and fulfill customer requests. You will assist in creating arrangements and assisting customers, ensuring displays are fresh and inviting.

You will greet customers, handle orders, maintain shelves, and operate the cash register as needed. The role requires attention to detail, strong organization, and a commitment to Kroger's values of respect and safety.

Responsibilities

• Assist and greet customers promptly and provide them with great service
• Be prompt, tactful, calm, courteous, and professional in all interactions
• Help design and create floral arrangements and/or other items to fill customer orders
• Package orders effectively, safely and efficiently
• Keep merchandise and supplies in their proper areas
• Maintain customer records and files properly
• Assist customers in location and selecting items
• Handle telephone calls and orders promptly and courteously
• Assist in decorating and merchandising the department
• Keep carts, tools, and supplies in their designated areas and well organized
• Keep floors, clean, safe, and free from clutter
• Maintain plants, process and prepare flower arrangements and fill balloons
• Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise
• Adhere to company policies and procedures, as well as state and federal laws
• Operate cash register in accordance with company procedures, as applicable
• Maintain flexibility to work weekends and holidays as needed
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Job description

Kroger in Ferndale, MI is seeking an assistant to design and merchandise floral items and fulfill customer requests. You will assist in creating arrangements and assisting customers, ensuring displays are fresh and inviting.

You will greet customers, handle orders, maintain shelves, and operate the cash register as needed. The role requires attention to detail, strong organization, and a commitment to Kroger's values of respect and safety.