Floral Design & Customer Experience Associate

Kroger; Elizabethtown (IL); On-site; USD 20,000 - 28,000; Full time

Job summary

Kroger in Elizabethtown, IL seeks a friendly Floral Associate to assist in design, merchandising, and customer service. You’ll help create floral arrangements, assist customers, and ensure clean, organized displays in a fast-paced store environment.

Responsibilities include processing orders, maintaining records, operating the register, and supporting weekend/holiday scheduling as needed. Prior retail experience is a plus; teamwork and safety are essential.

Qualifications

• Demonstrates effective written and oral communication skills.
• Ability to read shelf tags, signs, product labels, training materials, and bulletins.
• Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization.
• Personal initiative and follow through to completion.
• Ability to work as part of a team in a fast-paced environment.
• Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise

Responsibilities

• Assist and greet customers promptly and provide them with great service
• Be prompt, tactful, calm, courteous, and professional in all interactions
• Help design and create floral arrangements and/or other items to fill customer orders
• Package orders effectively, safely and efficiently
• Keep merchandise and supplies in their proper areas
• Maintain customer records and files properly
• Assist customers in location and selecting items
• Handle telephone calls and orders promptly and courteously
• Assist in decorating and merchandising the department
• Keep carts, tools, and supplies in their designated areas and well organized
• Keep floors, clean, safe, and free from clutter
• Maintain plants, process and prepare flower arrangements and fill balloons
• Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise
• Adhere to company policies and procedures, as well as state and federal laws
• Operate cash register in accordance with company procedures, as applicable
• Maintain flexibility to work weekends and holidays as needed
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Skills

Communication skills

Multi-tasking

Teamwork

Initiative

Customer service

Job description

Kroger in Elizabethtown, IL seeks a friendly Floral Associate to assist in design, merchandising, and customer service. You’ll help create floral arrangements, assist customers, and ensure clean, organized displays in a fast-paced store environment.

Responsibilities include processing orders, maintaining records, operating the register, and supporting weekend/holiday scheduling as needed. Prior retail experience is a plus; teamwork and safety are essential.