FLOORPERSON-SLOT-FT U - Grave Shift - 1:00am-9:00am

Rocky Gap Casino Resort; Flintstone (MD); On-site; USD 12,000 - 17,000; Full time

Benefits offered by this job

Health, Vision & Dental

Paid time off

401(k) with match

Emergency care access

Job summary

Rocky Gap Casino Resort in Flintstone, MD is hiring a Floorperson-Slot for the grave shift (1:00am–9:00am). You will monitor slot machines, process jackpot wins, and assist with payouts and ticket paper to keep the floor in constant operation.

The role requires strong guest service, teamwork, and the ability to read and follow gaming regulations. You will report to the Gaming Supervisor and work a flexible schedule, with opportunities for tips, benefits, and advancement.

Qualifications

• High School Diploma or equivalent.
• Minimum 6 months experience preferred.
• Able to pass background check.
• Must be 18+ years old.

Responsibilities

• Process jackpot wins and notify the Shift Supervisor as needed.
• Payout of hand-paid jackpots in accordance with policy.
• Keep slot machines stocked with ticket paper to maintain operation.
• Service minor machine and printer malfunctions.
• Notify supervisors of guest needs and maintain guest relations.
• Maintain floor security by reporting suspicious activity.
• Stay informed on local gaming laws and internal controls.

Skills

Communication skills

Teamwork

Numeracy

English literacy

Education

High School Diploma

Job description

FLOORPERSON-SLOT-FT U - Grave Shift - 1:00am-9:00am

Union Full Time Hourly Flintstone, MD, US

8 days ago Requisition ID: 7886

Salary Range: $8.93 To $12.00 Hourly

SUMMARY

Responsible for providing efficient service to all slot guests and ensures slot machines are monitored on a continual basis for full capacity operation.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Processes jackpot wins and notifies the Shift Supervisor as needed.
• Supervises necessary authorization (request for jackpot) and pay out of hand-paid jackpots in accordance with policy.
• Ensures that slot machines are filled with ticket paper, so as to keep machines in constant operation.
• Services minor machine and printer malfunctions.
• Notifies gaming supervisors, Assistant Shift Managers, Shift Managers, or slot mechanics of guest needs and requests; follows up to ensure positive guest relations.
• Assists in maintaining slot floor security by notifying department heads of any suspicious activity.
• Maintains current knowledge of local jurisdiction gaming laws (federal, state, etc.) and attendant regulations, as well as the property’s internal controls, policies and procedures.
• Promotes departmental and property-wide promotions with all guests.
• Promotes positive guest relations through prompt, courteous and efficient service.
• All other duties as assigned.

REPORTING LINE

You will report directly to the Gaming Supervisor and then to the Assistant Shift Manager and Shift Manager.

QUALIFICATION REQUIREMENTS

• Must have excellent communication skills, be polite, and present a neat appearance at all times.
• The ability to work with others as a team in an efficient manner.
• The ability to apply common sense reasoning to variety of situations
• Proven experience providing high level of guest service
• The ability to add and subtract two-digit numbers and to multiply and divide
• The ability to read, write, comprehend simple instructions, short correspondence, and memos in English
• The availability to work all shifts.
• The ability to work in a fast–paced environment and stressful situations.
• Must be at least 18 years old.
• Must be able to pass a background investigation and obtain and maintain all work cards as required by the company.
• The ability to verify the right to work in the United States.

EDUCATIONAL AND/OR EXPERIENCE

High School Diploma or equivalent. A minimum of 6 months of experience preferred.

PHYSICAL DEMANDS

Ability to stand, walk, and move throughout the property for prolonged periods of time. Ability to push, pull, bend, reach, squat, kneel, crawl, twist, sit, climb, balance, carry and lift to 25lbs. Constant use of hearing, speech, vision (including distinguishing between shades of color), radios, and tools or equipment requiring a high degree of dexterity.

WORK ENVIRONMENT

Will be exposed to working in a noisy environment and seasonal elements. While performing the duties of this job, the employee regularly works near moving mechanical parts.

Our company offers a fun work environment, opportunities for professional growth, paid time off accrual and benefits, including single or family health, vision, and dental benefits, and access to emergency care for eligible team members. 401(k) plan with match available for permanent positions after 90 days.

Potential to earn tips and/or commissions.