Floorperson - Poker Operations

Hard Rock Hotel & Casino Ottawa; Tampa (FL); Sur place; USD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Benefits package

Résumé du poste

Seminole Hard Rock Hotel & Casino invites a Poker Floor Supervisor to oversee poker games, enforce internal controls, and ensure smooth operations in accordance with game rules. You will monitor staff performance and make decisive table rulings to maintain a high standard of play.

Responsibilities include managing player ratings, maintaining a safe work environment, and delivering excellent guest service while ensuring adherence to all casino policies.

Qualifications

• Poker floor supervisory experience preferred.

Responsabilités

• Oversee poker games and table decisions.
• Prepare and submit player rating information.
• Maintain a clean, safe, hazard-free work environment.
• Control the games while ensuring rules are followed.
• Promote positive customer relations and answer poker room questions.
• Resolve customer disputes or refer to the Poker Room Shift Manager.

Description du poste

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

The Poker Floor Supervisor is responsible for implementing procedures, monitoring performance of personnel to ensure smooth and efficient gaming operations in accordance with the Seminole Gaming Enterprise’s internal controls and the rules and procedures of the appropriate games.

Essential duties include, but are not limited to:

• Oversees the operations and conduct ofPoker games andmakes table decisions as necessary
• Prepares and submits player rating information
• Maintains a clean, safe, hazard-free work environment within area of responsibility
• Performs all other related and compatible duties as assigned
• Controls the games while assuring the Seminole Hard Rock Hotel & Casino’s rules and regulations are followed
• Promotes positive customer relations, answers questions on Poker Room rules and regulations, remains abreast of entertainment and other general information
• Resolves customer disputes or refers them to the Poker Room Shift Manager as deemed appropriate
• Assures overall cleanliness and comfort level of assigned area
• Performs all other duties as assigned

The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.