Floorperson - Poker Operations

Seminole Hard Rock Hotel & Casino Tampa; Tampa (FL); In loco; USD 42.000 - 68.000; Tempo pieno

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Benefits package

Descrizione del lavoro

Seminole Hard Rock Hotel & Casino Tampa is seeking a Poker Floor Supervisor to oversee poker games, enforce rules, and support a high-traffic gaming floor. You will manage table decisions, monitor performance, and ensure a safe, clean environment while upholding strong customer relations on the gaming floor.

The role requires coordination with the Poker Room team, accurate player rating submissions, and adherence to internal controls and casino policies to promote smooth operations.

Mansioni

• Oversees the operations and conduct of Poker games and makes table decisions as necessary
• Prepares and submits player rating information
• Maintains a clean, safe, hazard-free work environment within area of responsibility
• Performs all other related and compatible duties as assigned
• Controls the games while assuring the Seminole Hard Rock Hotel & Casino’s rules and regulations are followed
• Promotes positive customer relations, answers questions on Poker Room rules and regulations, remains abreast of entertainment and other general information
• Resolves customer disputes or refers them to the Poker Room Shift Manager as deemed appropriate
• Assures overall cleanliness and comfort level of assigned area
• Performs all other duties as assigned

Descrizione del lavoro

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

The Poker Floor Supervisor is responsible for implementing procedures, monitoring performance of personnel to ensure smooth and efficient gaming operations in accordance with the Seminole Gaming Enterprise’s internal controls and the rules and procedures of the appropriate games.

Essential Duties Include, But Are Not Limited To

• Oversees the operations and conduct of Poker games and makes table decisions as necessary
• Prepares and submits player rating information
• Maintains a clean, safe, hazard-free work environment within area of responsibility
• Performs all other related and compatible duties as assigned
• Controls the games while assuring the Seminole Hard Rock Hotel & Casino’s rules and regulations are followed
• Promotes positive customer relations, answers questions on Poker Room rules and regulations, remains abreast of entertainment and other general information
• Resolves customer disputes or refers them to the Poker Room Shift Manager as deemed appropriate
• Assures overall cleanliness and comfort level of assigned area
• Performs all other duties as assigned

The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.