Flooring Sales Associate — Help Customers, Grow Fast

Floor & Decor Holdings Inc.; Concord (NC); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Paid vacation and sick time

Paid holidays

Personal holiday

Volunteer Time Off

Job summary

Floor & Decor Holdings Inc. is seeking Sales Associates to join our stores. You will help customers find products, provide friendly, accurate service, and keep the sales floor clean, stocked, and safe in a fast-paced retail environment.

We offer a minimum base pay from $15.00 per hour with higher starting pay based on experience, and opportunities for career growth across our nationwide network.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Ability to handle multiple tasks and work well under pressure.
• Some positions may require forklift certifications through F&D.
• Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test.

Responsibilities

• Connect with customers, ask about their projects, recommend products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations when assisting customers.
• Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe.
• Work in cooperation with management and team members to achieve sales goals.
• Process customers at checkout using point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Follow established cash, check and credit card acceptance procedures.
• Create price tags and merchandise signs.
• Stock, tag and display merchandise.
• Act and work in a manner consistent with the company’s core values.
• Demonstrate and understand compliance of the company’s safety processes.
• Answer telephone according to the company guidelines.
• Be available to assist in other areas of the store as needed.
• Work in a fast pace environment with accuracy.

Skills

Customer service

Communication

Teamwork

Adaptability

Tools

POS system

Job description

Floor & Decor Holdings Inc. is seeking Sales Associates to join our stores. You will help customers find products, provide friendly, accurate service, and keep the sales floor clean, stocked, and safe in a fast-paced retail environment.

We offer a minimum base pay from $15.00 per hour with higher starting pay based on experience, and opportunities for career growth across our nationwide network.