Flooring Design Consultant

Floor & Decor Holdings Inc.; New York (NY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Paid vacation and sick time

Paid holidays

Job summary

Floor & Decor Holdings Inc. is seeking a Design Consultant to be the entry point into design on the sales floor. You will engage customers, conduct design appointments, and help select tile, wood, stone and accessories for residential and commercial projects.

You’ll collaborate with store leaders to maximize design services, grow clientele, and support sales goals while providing expert product guidance and friendly, proactive service.

Qualifications

• 1+ years of retail/customer service experience.
• High school diploma and/ or GED.
• Proficient in basic mathematical skills.
• Basic computer knowledge, including Microsoft Office suite.

Responsibilities

• Greet store customers in a helpful manner and support design walk-in needs.
• Schedule design appointments for existing and potential customers, building clientele via networking and referrals.
• Provide tile, wood, stone and accessories advice for residential and commercial projects.
• Design and sell complete, functional and aesthetically appealing solutions.
• Manage multiple customer projects with accuracy, timeliness and follow-up, with clear communication.
• Collaborate with store leadership to manage projects from inquiry to installation and meet goals.
• Utilize design applications such as Salesforce, Online Design Scheduler, and MyProject.
• Perform other duties as assigned.

Skills

Retail experience

Customer service

Math skills

MS Office

Salesforce

Education

High school diploma or GED

Tools

Salesforce

Online Design Scheduler

MyProject

Job description

Floor & Decor Holdings Inc. is seeking a Design Consultant to be the entry point into design on the sales floor. You will engage customers, conduct design appointments, and help select tile, wood, stone and accessories for residential and commercial projects.

You’ll collaborate with store leaders to maximize design services, grow clientele, and support sales goals while providing expert product guidance and friendly, proactive service.