Description
Position Summary
The Floor Care Manager is a motivated and energetic leader who oversees all aspects of floor care
services across customer sites. This role ensures that hard floors and carpets are maintained to the
highest standards, while also supervising teams, coordinating schedules, and delivering exceptional
customer service. The Floor Care Manager blends leadership, technical knowledge, and organization
to keep facilities spotless, safe, and inspection-ready.
What You'll Do
- Hands-On Leadership - Supervise and assist floor care crews, provide training, and create a supportive work environment.
- Mentor & Coach - Develop team members' skills in floor maintenance techniques such as stripping, waxing, buffing, burnishing, carpet extraction, and specialty floor care.
- Maintain Quality - Conduct inspections and ensure consistent delivery of floor care that meets company and customer standards.
- Organize Operations - Manage floor care schedules, coordinate staff assignments, and handle supply and equipment needs.
- Problem Solve - Anticipate challenges (equipment breakdowns, schedule changes, supply shortages), address issues proactively, and implement solutions.
- Support Growth - Identify opportunities to expand floor care services and contribute to the company’s success and reputation.
- Safety First - Ensure all floor care services follow safety, health, and sanitation guidelines, including proper chemical use and signage during work.
What We're Looking For
- Previous experience in commercial cleaning or facilities management, with a focus on floor care strongly preferred.
- Technical knowledge of floor care processes, chemicals, and equipment.
- Strong leadership and communication skills with a positive, hands-on approach.
- Ability to train, coach, and mentor the team in proper floor care techniques.
- Highly organized with the ability to manage multiple priorities and schedules.
- Commitment to safety, quality, and teamwork.
- A customer-first attitude.
- Report any matter that goes against company policy or would harm the company.
- Commitment to our Core Values.
Why You'll Love Working With Us
- A positive and supportive team culture where your leadership is valued.
- Opportunity to make a meaningful impact on company growth and customer satisfaction.
- Opportunities for professional development and career growth.
- Competitive pay and consistent work in a steady industry.
- The chance to make an impact by helping customers enjoy safe, clean, and welcoming spaces.