Floor Supervisor - River Roast

Levy Restaurants; Chicago (IL); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Instapay (early access to wages)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Levy Sector, River Roast in Chicago, seeks a motivated Floor Supervisor to support daily restaurant operations and deliver exceptional guest experiences. You will oversee front-of-house staff, uphold service standards, and address guest concerns to ensure smooth dining room flow.

Ideal candidates have 1–3 years of restaurant or supervisory experience, strong leadership and communication skills, and the ability to thrive in a fast-paced environment. Evening/ weekend availability is required.

Qualifications

• 1-3 years of restaurant or supervisory experience.
• Strong leadership and communication skills.
• Excellent guest service and conflict resolution abilities.
• Flexible evenings, weekends, and holidays.

Responsibilities

• Supervise front-of-house team during shifts.
• Ensure excellent guest service and promptly address guest concerns.
• Monitor dining room operations for efficiency.
• Coach, train, and motivate team members.
• Assist with onboarding and development.
• Collaborate with management and kitchen teams.
• Support opening and closing procedures with daily checklists.
• Maintain cleanliness and health/safety standards.
• Monitor staffing needs and communicate issues.
• Foster a positive, team-oriented environment.

Skills

Leadership

Communication

Problem-solving

Guest service

Tools

POS systems

Job description

Levy Sector

Position Title: Floor Supervisor - River Roast

Pay Range: $20.00 - $22.00

River Roast, 315 N LaSalle St, Chicago, IL 60654

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

Job Summary

River Roast is seeking a motivated and service-focused Floor Supervisor to support daily restaurant operations and deliver exceptional guest experiences. This role is responsible for overseeing front-of-house staff, ensuring service standards are met, resolving guest concerns, and maintaining a positive, team-oriented environment.

Essential Duties & Responsibilities

• Supervise front-of-house team members during assigned shifts.
• Ensure excellent guest service and promptly address guest concerns.
• Monitor dining room operations to maintain efficient service and hospitality standards.
• Coach, train, and motivate team members to achieve performance expectations.
• Assist with employee onboarding and ongoing development.
• Collaborate with management and kitchen teams to ensure smooth operations.
• Support opening and closing procedures, including completion of daily checklists.
• Maintain cleanliness, organization, and compliance with health and safety standards.
• Monitor staffing needs and communicate operational issues to management.
• Foster a positive work environment built on teamwork, accountability, and professionalism.

Qualifications

• 1-3 years of restaurant, hospitality, or supervisory experience preferred.
• Strong leadership, communication, and problem-solving skills.
• Ability to thrive in a fast-paced, high-volume environment.
• Excellent guest service and conflict-resolution abilities.
• Flexible availability, including evenings, weekends, and holidays.
• Knowledge of POS systems and restaurant operations preferred.
• Food Handler and BASSET certifications are a plus.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates Of Levy Are Offered Many Fantastic Benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program