Floor Supervisor - River Roast

Compass Group USA; Chicago (IL); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Instapay

EVEN app benefits

Job summary

Compass Group USA's River Roast in Chicago is seeking a Floor Supervisor to support daily restaurant operations and deliver exceptional guest experiences. You will supervise front-of-house staff, ensure service standards, and work with management to maintain safety and teamwork.

You will also help with onboarding, training, and daily procedures while maintaining a welcoming, high-energy environment for guests and teammates alike. Competitive hourly pay and walk-in opportunities are available.

Qualifications

• 1-3 years of restaurant, hospitality, or supervisory experience preferred.
• Strong leadership, communication, and problem-solving skills.
• Ability to thrive in a fast-paced, high-volume environment.
• Excellent guest service and conflict-resolution abilities.
• Flexible availability, including evenings, weekends, and holidays.
• Knowledge of POS systems and restaurant operations preferred.
• Food Handler and BASSET certifications are a plus.

Responsibilities

• Supervise front-of-house team during assigned shifts.
• Ensure excellent guest service and promptly address guest concerns.
• Monitor dining room operations to maintain efficient service and hospitality standards.
• Coach, train, and motivate team members to achieve performance expectations.
• Assist with employee onboarding and ongoing development.
• Collaborate with management and kitchen teams to ensure smooth operations.
• Support opening and closing procedures, including completion of daily checklists.
• Maintain cleanliness, organization, and compliance with health and safety standards.
• Monitor staffing needs and communicate operational issues to management.
• Foster a positive work environment built on teamwork, accountability, and professionalism.

Skills

Leadership

Communication

Problem solving

Guest service

Tools

POS systems

Job description

Position Title: Floor Supervisor - River Roast

Pay Range: $20.00 - $22.00

We're hiring! Join us at our Job Fair on Wednesday, 08/12/2026, from 10:00 AM to 4:00 PM at River Roast, 315 N LaSalle St, Chicago, IL 60654. Meet our team, learn about current career opportunities and take the next step in your career. Walk-ins are welcome. To schedule an appointment text 317-832-8781.

Diversityof thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

River Roast is seeking a motivated and service-focused Floor Supervisor to support daily restaurant operations and deliver exceptional guest experiences. This role is responsible for overseeing front-of-house staff, ensuring service standards are met, resolving guest concerns, and maintaining a positive, team-oriented environment.

• Supervise front-of-house team members during assigned shifts.
• Ensure excellent guest service and promptly address guest concerns.
• Monitor dining room operations to maintain efficient service and hospitality standards.
• Coach, train, and motivate team members to achieve performance expectations.
• Assist with employee onboarding and ongoing development.
• Collaborate with management and kitchen teams to ensure smooth operations.
• Support opening and closing procedures, including completion of daily checklists.
• Maintain cleanliness, organization, and compliance with health and safety standards.
• Monitor staffing needs and communicate operational issues to management.
• Foster a positive work environment built on teamwork, accountability, and professionalism.

Qualifications

• 1-3 years of restaurant, hospitality, or supervisory experience preferred.
• Strong leadership, communication, and problem-solving skills.
• Ability to thrive in a fast-paced, high-volume environment.
• Excellent guest service and conflict-resolution abilities.
• Flexible availability, including evenings, weekends, and holidays.
• Knowledge of POS systems and restaurant operations preferred.
• Food Handler and BASSET certifications are a plus.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program