Floor Supervisor

Tommy Hilfiger; San Marcos (TX); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a leading global lifestyle brand as a Floor Supervisor. In this role, you'll support store management in operations, motivate the team, and ensure excellent customer service. Comprehensive benefits are offered, and applications are accepted until filled.

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

401(k)

Flexible Work Schedules

Employee Discounts

Qualifications

• Assist management with recruiting, training, and development of associates.
• Demonstrate effective written and verbal communication skills.

Responsibilities

• Direct and motivate the store team to provide excellent service.
• Maximize Associate productivity and ensure compliance with company standards.
• Handle shipments and transfers.

Skills

Communication

Leadership

Teamwork

Job description

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Be part of an iconic story.

TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions. Tommy Hilfiger’s global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians and entertainers bring a constant source of energy and inspiration to the brand. Immerse yourself in TOMMY HILFIGER here! (YouTube, Instagram, TikTok)

PART TIME FLOOR SUPERVISOR

TOMMY HILFIGER - Premium Outlets

REPORTS TO: Store Manager

SUMMARY: The Floor Supervisor’s primary function is to assist and support the Store and Assistant Manager in all aspects of the store, including personnel, product, merchandising, visual functions, business processes, and results. Assist management with recruiting, training, and development of associates.

Overall Responsibilities

• Direct and motivate the store team to provide excellent service, generate sales and profit, minimize losses, and ensure the store is visually appealing and well-maintained.
• Maximize Associate productivity, ensure compliance with company standards and policies, and create a results-driven environment.
• Assist in developing associates through feedback, coaching, and training.
• Demonstrate effective written and verbal communication skills.
• Develop proficiency in all operational policies and procedures.
• Manage time and prioritize tasks.

Managerial Responsibilities

• Maximize sales by ensuring the TH Customer Service program is executed to standard and merchandise styles and sizes are well represented.
• Assist with training, developing, and executing S.G.M. and TH Customer Service.
• Communicate statistical results and identify business needs.
• Share performance results and key indicators with the team to support service and sales goals.
• Assist with training, monitoring, and executing replenishment and recovery processes.
• Recognize problems, analyze causes, and generate solutions.
• Represent the TH image through personal and professional appearance.

Operational Responsibilities

• Understand and comply with all company policies, procedures, and operations.
• Handle shipments and transfers.
• Follow Inventory Shrinkage Improvement Program.
• Ensure the store has necessary tools and knowledge on how to use them.
• Maintain security and safety standards.
• Handle store opening and closing procedures.
• Able to lift at least 40 pounds and stand for long periods.

Leadership Responsibilities

• Work with management to source and recruit talent, conduct interviews, and onboard new hires.
• Help develop associates’ product and sales knowledge.
• Create energy and recognition around team achievements.
• Participate in management and staff meetings.
• Adapt schedules to meet store needs, including nights, weekends, and holidays.
• Lead by example and foster teamwork.

Merchandising & Visual Responsibilities

• Make business decisions based on current sell-through strategies.
• Maintain high store presentation standards.
• Inform management of merchandise and visual issues.
• Execute markdowns and re-merchandising as needed.
• Keep fixtures, hardware, and store clean and organized.

Your Wellbeing is Our Priority

We offer comprehensive benefits including medical, vision, dental, life, disability insurance, 401(k), flexible work schedules, wellbeing programs, childcare support, education assistance, and employee discounts. Eligibility varies based on employment status, location, and tenure. Applications are accepted on a rolling basis until filled.

About PVH

We are passionate brand builders focused on Calvin Klein and TOMMY HILFIGER, driving fashion forward with a commitment to diversity and inclusion. Learn more about our initiatives here.