Floor Supervisor

Shoe Carnival, Inc.; Gurnee (IL); Hybrid; USD 22,000 - 23,000; Part time

Benefits offered by this job

Daily Pay Available!

Job summary

Shoe Carnival in Gurnee, IL is seeking a dependable Floor Supervisor for a part-time role to oversee daily store operations. You will act as a key holder, lead by example, and help drive a customer-first store environment. You will support the General Manager in reaching sales goals, train associates, and ensure high standards of service.

Flexible availability including nights, weekends and holidays is required. Must be at least 18 and able to obtain Key Carrier Certification within 60 days.

Qualifications

• Minimum 2 years in retail or customer service.
• Previous supervisory experience is a plus.
• Able to obtain Key Carrier Certification within 60 days.
• Must be 18 years or older to handle keyholder duties.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in achieving sales goals.
• Lead customer service efforts and resolve issues professionally.
• Train and guide associates on store processes and standards.
• Delegate daily tasks and coordinate breaks.
• Assist with visual merchandising and store presentation.
• Perform register overrides, till counts, and cash reconciliation.
• Follow and promote loss prevention procedures.

Skills

Leadership

Customer service

Communication

Cash handling

Training staff

Loss prevention

Tools

POS system

Job description

Address 6539 Grand Avenue, Gurnee, IL, 60031, US

Compensation $16.15/hour

Job Type Permanent

Highlights

• Daily Pay Available!

Step into leadership at Shoe Carnival! We’re looking for a dependable and energetic Floor Supervisor to help oversee daily store operations and support the team. In this part-time role, you’ll act as a key holder, lead by example, and help drive a fun, customer-first store environment.

What You''ll Do:

• Open and close the store as a key holder
• Support the General Manager in reaching sales goals
• Lead customer service efforts and resolve issues professionally
• Train and guide associates on processes and standards
• Delegate daily tasks and coordinate breaks
• Assist with visual merchandising and store presentation
• Perform register overrides, safe/till counts, and cash reconciliation
• Follow and promote loss prevention procedures

What We’re Looking For:

• Strong communication and leadership skills
• Great customer service and a positive attitude
• At least 2 years of retail or customer service experience
• Previous supervisory experience is a plus
• Must be able to complete Key Carrier Certification within 60 days
• Flexible availability, including nights, weekends, and holidays
• Due to keyholder responsibilities, including store opening/closing and equipment use, applicants must be at least 18 years of age

Physical Requirements:

• Able to stand, walk, and lift up to 25 lbs
• Comfortable bending, reaching, and working on your feet

Why Work With Us:

• Friendly, team-focused environment
• Great experience for future retail managers
• Hands-on leadership training