Assistant Store Manager

Shoe-Carnival-Inc; Gurnee (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Daily Pay Available

Job summary

Shoe Carnival, Inc. is seeking an energetic Assistant Store Manager in Gurnee, IL. This full-time role involves keyholder duties, leading daily store operations, and supporting the General Manager to hit sales goals.

You will supervise and train associates, manage customer service, and maintain store presentation while ensuring loss prevention practices are followed. A 2-year retail background and Key Carrier certification within 60 days are expected.

Qualifications

• Minimum 2 years in retail or customer service.
• Previous supervisory experience is a plus.
• Must complete Key Carrier Certification within 60 days.
• Must be 18+ due to keyholder responsibilities.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues professionally.
• Train and guide associates on processes and standards.
• Delegate daily tasks and coordinate breaks.
• Assist with visual merchandising and store presentation.
• Perform register overrides, safe/till counts, and cash reconciliation.
• Follow and promote loss prevention procedures.

Skills

Communication

Leadership

Customer service

Supervisory experience

Key Carrier Cert

Availability

Job description

Address 6539 Grand Avenue, Gurnee, IL, 60031, US

Compensation $17.15/hour

Schedule Full time

Job Type Permanent

Highlights

• Daily Pay Available!

Description

Step into leadership at Shoe Carnival! We’re looking for a dependable and energetic Assistant Store Manager to help oversee daily store operations and support the team. In this full-time role, you’ll act as a key holder, lead by example, and help drive a fun, customer-first store environment.

What You’ll Do:

• Open and close the store as a key holder
• Support the General Manager in reaching sales goals
• Lead customer service efforts and resolve issues professionally
• Train and guide associates on processes and standards
• Delegate daily tasks and coordinate breaks
• Assist with visual merchandising and store presentation
• Perform register overrides, safe/till counts, and cash reconciliation
• Follow and promote loss prevention procedures

What We’re Looking For:

• Strong communication and leadership skills
• Great customer service and a positive attitude
• At least 2 years of retail or customer service experience
• Previous supervisory experience is a plus
• Must be able to complete Key Carrier Certification within 60 days
• Flexible availability, including nights, weekends, and holidays
• Due to keyholder responsibilities, including store opening/closing and equipment use, applicants must be at least 18 years of age

Physical Requirements:

• Able to stand, walk, and lift up to 25 lbs
• Comfortable bending, reaching, and working on your feet

Why Work With Us:

• Friendly, team-focused environment
• Great experience for future retail managers
• Hands-on leadership training