478 - Floor Supervisor

Shoe Carnival, Inc.; Erie (Erie County); On-site; USD 19,000 - 23,000; Part time

Job summary

Shoe Carnival, Inc. is seeking a dependable Floor Supervisor to oversee daily store operations in a part-time role. As a key holder, you will help drive a customer-first environment and lead by example, supporting the General Manager to meet sales goals.

You will supervise staff, ensure smooth front-line operations, handle cash tasks, and contribute to training and visual merchandising. Flexible availability is required, including nights, weekends, and holidays.

Qualifications

• Minimum 2 years of retail or customer service experience.
• Supervisory experience is a plus.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues professionally.
• Train and guide associates on processes and standards.
• Delegate daily tasks and coordinate breaks.
• Assist with visual merchandising and store presentation.
• Perform register overrides, safe/till counts, and cash reconciliation.
• Follow and promote loss prevention procedures.

Skills

Leadership

Customer service

Retail experience

Key Carrier Certification

Job description

478 - Floor Supervisor

Step into leadership at Shoe Carnival! Were looking for a dependable and energetic Floor Supervisor to help oversee daily store operations and support the team. In this part-time role, youll act as a key holder, lead by example, and help drive a fun, customer-first store environment.

What You''ll Do:

• Open and close the store as a key holder
• Support the General Manager in reaching sales goals
• Lead customer service efforts and resolve issues professionally
• Train and guide associates on processes and standards
• Delegate daily tasks and coordinate breaks
• Assist with visual merchandising and store presentation
• Perform register overrides, safe/till counts, and cash reconciliation
• Follow and promote loss prevention procedures

What Were Looking For:

• Strong communication and leadership skills
• Great customer service and a positive attitude
• At least 2 years of retail or customer service experience
• Previous supervisory experience is a plus
• Must be able to complete Key Carrier Certification within 60 days
• Flexible availability, including nights, weekends, and holidays
• Due to keyholder responsibilities, including store opening/closing and equipment use, applicants must be at least 18 years of age

Physical Requirements:

• Able to stand, walk, and lift up to 25 lbs
• Comfortable bending, reaching, and working on your feet

Why Work With Us:

• Friendly, team-focused environment
• Great experience for future retail managers
• Hands-on leadership training
• Flexible part-time scheduling

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