Floor Staff

IMAX Enhanced | Streaming & Consumer Technology; Sacramento (CA); On-site; USD 19,207 - 27,355; Part time

Benefits offered by this job

Free movie passes for you and your family

All you can consume popcorn and soda

Flexible work environment

Job summary

Join IMAX Enhanced | Streaming & Consumer Technology as a member of the Floor Staff team in Sacramento. In this role, you'll ensure the best possible guest experience by welcoming patrons, managing lobby traffic, and maintaining cleanliness throughout the theater.

We're looking for candidates who are available nights and weekends. While customer service experience is a plus, it is not mandatory. Enjoy perks like free movie passes and unlimited popcorn and soda!

Qualifications

• Availability on nights and weekends.
• Previous customer service experience is an asset, but not mandatory.

Responsibilities

• Sell tickets and concessions to guests using the POS system.
• Provide effective customer service and assist guests as required.
• Maintain cleanliness in the lobby, restroom, and concession areas.

Skills

Customer service

Critical thinking

Problem solving

Job description

Be Part of the IMAX Experience.

For more than 50 years, IMAX has been a global leader in entertainment technology, redefining how stories are experienced on the world’s biggest screens. Our mission is to power awe‑inspiring experiences for audiences around the world.

About The Role

As a member of the Floor Staff team at the IMAX® Theater in Sacramento, you’ll be responsible for ensuring the best possible guest experience from the moment people enter the theatre to after they leave. You’ll be welcoming guests to the IMAX® Theater, controlling the traffic flow in the lobby and auditorium, cleaning the lobby, auditorium, and concessions stand and taking/selling tickets or working in the concessions stand.

What You’ll Do

• Knowing and operating the POS system to sell tickets and concessions to guests
• Providing effective customer service, including greeting, directing, ticket‑taking, announcements, opening doors and any other customer service duties as required
• Ensuring the concession stands, lobby, workstations, washrooms, and theatres are clean, stocked and well‑maintained between shows
• Additional responsibilities as required

What You’ll Need

• Availability on nights and weekends
• Previous customer service experience is an asset, but not mandatory

Nice To Have

• Demonstrate the ability to interact with the public and co‑workers in a friendly, enthusiastic, and outgoing manner
• Follow safe workplace practices in a fast‑paced environment
• Use critical thinking/problem solving skills to effectively resolve customer issues and/or effectively communicate those issues to managers

Perks Of The Job

• Free movie passes for you and your family
• Located in the heart of Sacramento
• All you can consume popcorn and soda
• Flexible work environment
• Pay rate starting at $16.90 USD per hour, rates may vary and will be determined on an individual basis

Position Status

New Role. This job posting reflects a current vacancy within the organization. The position is active, approved, and intended to be filled as part of our staffing needs.

Hiring Range

$16.90 per hour. Placement within this range depends on a candidate’s experience, skills, internal equity, and regional market factors. Eligible roles may also receive additional non‑discretionary compensation such as shift premiums or overtime pay.

IMAX will consider for employment all qualified applicants, including those with criminal histories, or arrest or conviction records, in a manner consistent with applicable state and local laws, including the City of Los Angeles’ Fair Change Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

In accordance with Ontario’s pay transparency requirements, candidates will be informed when they are no longer under consideration for this position. Communication regarding application status may be provided through email or through your online applicant profile (if applicable).

As part of our recruitment process, we may use technology‑assisted tools, including automated systems, to support the review and assessment of applications. These tools do not make final hiring decisions. All decisions related to screening, interviewing, and selection are made by our Talent Acquisition and hiring teams.