Floor Manager, Restaurant, Bars & Banquets

Urschel Laboratories, Inc.; Valparaiso (IN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

ESOP

Free health clinic

401(k) with employer matching

Free life insurance

Hotel stay and on-property dining-dis

Flexible scheduling

Onsite workout center with trainers

Professional development support

Community involvement/philanthropy

Job summary

Urschel Laboratories, Inc. is seeking a service-oriented Floor Manager to join the Grand Gardner Hotel in downtown Valparaiso, Indiana.

This employee-owned property expects a hands-on hospitality leader who can oversee restaurant, bar, and banquet operations with a guest-centered approach. The ideal candidate thrives in a fast-paced environment, balances operational duties with team support, and possesses strong communication and organizational skills.

Qualifications

• Ideal candidate is a hospitality professional who thrives in a fast-paced environment.
• Previous food and beverage or hospitality supervisory experience is preferred.
• Strong communication, organizational, and conflict-resolution skills.
• Candidates should be comfortable coordinating multiple priorities while supporting restaurant, bar, and banquet operations.

Responsibilities

• The Floor Manager is responsible for supporting the daily operation of the hotel's restaurant, bar, and banquet services while helping ensure exceptional guest experiences.
• Work closely with the Restaurant Manager, Beverage Manager, and events teams to maintain service standards and support team performance.
• Create a welcoming environment for guests throughout the property.

Skills

Hospitality supervisor

Guest service

Communication

Team coordination

Job description

Floor Manager, Restaurant, Bars & Banquets

Urschel, a 100% employee-owned company, is seeking a service-oriented Floor Manager to join the team at the Grand Gardner Hotel. The Grand Gardner Hotel is an Urschel Development property located in downtown Valparaiso, Indiana. Urschel Development is a wholly owned subsidiary of Urschel Laboratories in Chesterton, Indiana.

The Grand Gardner Hotel is an independent boutique hotel featuring 58 guest rooms and suites, a speakeasy, banquet space, and welcoming shared spaces. As part of our employee-owned culture, every team member contributes to the hotel's success. We believe that excellent guest experiences are the result of employees who understand how their work impacts guests, coworkers, and the overall operation of the business.

At Grand Gardner Hotel, we value teamwork, accountability, and pride in a job well done. Whether serving guests directly or supporting operations behind the scenes, each employee-owner plays an important role in maintaining the high standards that define our property.

Why You’ll Love Working at the Grand Gardner Hotel:

• Employee Stock Ownership Plan (ESOP), Stock Issued Annually


• Free Health Clinic (Available to Employees and Their Dependents)


• 401(k) with Employer Matching


• Free Life Insurance


• Hotel stay and on-property dining discounts


• Flexible scheduling whenever possible


• Free 24/7 Access to An Onsite Workout Center with Personal Trainers @ Urschel’s Chesterton Facility


• Professional Development Support


• Support for Community Involvement/Philanthropy

The Floor Manager is responsible for supporting the daily operation of the hotel's restaurant, bar, and banquet services while helping ensure exceptional guest experiences. This position works closely with the Restaurant Manager, Beverage Manager, and events teams to maintain service standards, support team performance, and create a welcoming environment for guests throughout the property.

The ideal candidate is a hospitality professional who thrives in a fast-paced environment and enjoys being actively involved in the guest experience. Successful candidates are approachable, dependable, and able to balance operational responsibilities with hands-on support of their team. Previous food and beverage or hospitality supervisory experience is preferred, along with strong communication, organizational, and conflict-resolution skills. Candidates should be comfortable coordinating multiple priorities while supporting restaurant, bar, and banquet operations.

Candidates should be able to:

• Support restaurant, bar, and banquet operations during assigned shifts.


• Deliver exceptional guest service and resolve concerns professionally.


• Ensure cleanliness, presentation, and service standards are maintained.


• Assist with training and development of food and beverage team members.


• Coordinate effectively with multiple departments across the hotel.


• Monitor opening and closing procedures and daily operational execution.


• Support cash-handling and operational control procedures.


• Work a flexible schedule including evenings, weekends, and holidays.

Physical Requirements

• Remain standing and walking for extended periods during shifts.


• Frequently lift and carry up to 40 pounds.


• Bend, reach, stoop, and move throughout dining and event spaces.


• Work in a fast-paced environment with changing priorities.


• Assist with set-up, service, and operational activities as needed.

EEO/Veteran/Disability

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Urschel Laboratories, Inc.’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A \"disabled veteran\" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A \"recently separated veteran\" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An \"active duty wartime or campaign badge veteran\" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An \"Armed forces service medal veteran\" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.