Housekeeping Manager

Urschel Laboratories, Inc.; Valparaiso (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

ESOP

Health clinic

401(k) with employer matching

Free life insurance

Hotel stay & dining discounts

Flexible scheduling

Onsite workout center

Professional development

Community involvement

Job summary

Urschel Laboratories, Inc. invites applications for a Housekeeping Manager at Grand Gardner Hotel in Valparaiso, Indiana. This hands-on role leads housekeeping, laundry, and public areas, coordinating with Front Office, Maintenance and Sales to support a seamless guest experience.

The ideal candidate will have hospitality leadership experience, strong communication and problem-solving skills, and proficiency with hotel software such as Cloudbeds.

Qualifications

• Experience leading housekeeping or hospitality management is preferred.
• Ability to motivate and develop a team across housekeeping, laundry, and public areas.
• Strong communication, problem-solving and time management skills are essential.

Responsibilities

• Lead and support housekeeping, laundry, and public area operations.
• Recruit, train, coach, and schedule housekeeping team members.
• Maintain high cleanliness standards across guest rooms, public areas, banquet spaces, and back-of-house locations.
• Conduct room inspections and quality audits to ensure standards are met.
• Coordinate with Front Desk, Maintenance, and other departments for seamless service.
• Manage inventories, supplies, and department expenses.
• Respond to guest requests and service recovery situations.
• Plan deep cleaning and preventative maintenance initiatives.
• Work a flexible schedule including weekends and holidays.

Skills

Leadership

Communication

Problem-solving

Time management

Guest service

Tools

Cloudbeds

Job description

Urschel, a 100% employee-owned company, is seeking an experienced and detail-oriented Housekeeping Manager to join the team at the Grand Gardner Hotel. The Grand Gardner Hotel is an Urschel Development property located in downtown Valparaiso, Indiana. Urschel Development is a wholly owned subsidiary of Urschel Laboratories in Chesterton, Indiana.

The Grand Gardner Hotel is an independent boutique hotel featuring 58 guest rooms and suites, a speakeasy, banquet space, and welcoming shared spaces. As part of our employee-owned culture, every team member contributes to the hotel's success. We believe that excellent guest experiences are the result of employees who understand how their work impacts guests, coworkers, and the overall operation of the business.

At Grand Gardner Hotel, we value teamwork, accountability, and pride in a job well done. Whether serving guests directly or supporting operations behind the scenes, each employee-owner plays an important role in maintaining the high standards that define our property.

Why You’ll Love Working at the Grand Gardner Hotel:

• Employee Stock Ownership Plan (ESOP), Stock Issued Annually
• Free Health Clinic (Available to Employees and Their Dependents)
• 401(k) with Employer Matching
• Free Life Insurance
• Hotel stay and on-property dining discounts
• Flexible scheduling whenever possible
• Free 24/7 Access to An Onsite Workout Center with Personal Trainers @ Urschel’s Chesterton Facility
• Professional Development Support
• Support for Community Involvement/Philanthropy

The Housekeeping Manager is responsible for overseeing the daily operations of the housekeeping department, ensuring guest rooms, public areas, meeting spaces, and laundry operations consistently meet the high standards of the Grand Gardner Hotel. This position leads housekeeping team members, coordinates daily staffing and room assignments, manages department supplies and inventory, and partners closely with the Front Office, Maintenance, and Sales teams to support a seamless guest experience.

The ideal candidate is a hands-on hospitality professional who leads by example and takes pride in creating clean, welcoming spaces for guests and team members alike. Successful candidates are organized, dependable, and detail-oriented, with the ability to balance operational responsibilities while supporting and developing their team. They possess strong communication, problem-solving, and time management skills and are comfortable collaborating across departments to ensure exceptional guest experiences. Previous housekeeping leadership or hospitality management experience is preferred, along with proficiency in Microsoft Office applications and experience with hotel property management systems such as Cloudbeds.

Candidates should be able to:

• Lead and support housekeeping, laundry, and public area operations.
• Recruit, train, coach, and schedule housekeeping team members.
• Maintain high standards of cleanliness throughout guest rooms, public areas, banquet spaces, and back-of-house locations.
• Conduct room inspections and quality audits to ensure brand and property standards are met.
• Coordinate effectively with Front Desk, Maintenance, and other hotel departments.
• Manage housekeeping inventory, supplies, equipment, and department expenses.
• Respond professionally to guest requests and service recovery situations.
• Plan and execute deep cleaning and preventative maintenance initiatives throughout the property.
• Work a flexible schedule, including weekends and holidays as business needs require.

Physical Requirements

• Remain standing and walking for extended periods throughout the shift.
• Frequently bend, stoop, kneel, reach, and climb stairs.
• Occasionally lift, carry, push, and pull up to 40 pounds.
• Move throughout guest rooms, meeting spaces, public areas, and back-of-house locations.
• Work in a fast-paced environment while maintaining attention to detail.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Urschel Laboratories, Inc.’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.