Floor Manager - Lead Store Ops & Customer Experience

Bi-Mart; Sweet Home (OR); On-site; USD 78,512,000 - 86,789,000; Full time

Benefits offered by this job

Employee Stock Ownership Plan

On-Demand Payment Option

Employee Purchase Discount

Paid Holidays

401(k) Plan

Employee Assistance Program

Job summary

Bi-Mart in Sweet Home, Oregon is seeking a Floor Manager to oversee store operations, coaching employees, and ensuring excellent customer service while driving sales.

You will manage schedules, merchandising, safety, and daily tasks, work closely with the store management team, and help maintain Bi-Mart's values and community presence. The role requires flexibility to work nights, weekends, and holidays, with employee ownership and comprehensive benefits.

Qualifications

• Experience in store operations and staff supervision.
• Retail/customer service experience.
• Ability to coach employees and manage schedules.
• Inventory and merchandising knowledge.
• Strong communication and leadership skills.

Responsibilities

• Prepare the store for business and complete closing tasks.
• Maintain store appearance and organized displays.
• Coach employees and enforce high standards of conduct.
• Lead a customer-centric and engaged team.
• Manage workload, prioritize tasks, and meet deadlines.
• Resolve customer issues and follow through to resolution.
• Help manage all employee schedules to ensure proper staffing.

Job description

Bi-Mart in Sweet Home, Oregon is seeking a Floor Manager to oversee store operations, coaching employees, and ensuring excellent customer service while driving sales.

You will manage schedules, merchandising, safety, and daily tasks, work closely with the store management team, and help maintain Bi-Mart's values and community presence. The role requires flexibility to work nights, weekends, and holidays, with employee ownership and comprehensive benefits.