Floor Manager: Lead Store Operations & Customer Experience

Socket.dev; Deer Park (WA); On-site; USD 37,000 - 39,000; Full time

Benefits offered by this job

Employee ownership

Great work-life balance

Community involvement

Great work environment

Employee stock ownership plan

On-site benefits

Job summary

Bi-Mart Corporation is seeking a Floor Manager to join the store management team. The role focuses on driving sales, supervision, and a strong customer experience, with accountability for daily operations and staff coaching.

Ideal candidates will have retail supervisory experience, strong leadership and communication skills, and flexibility to work nights, weekends, and holidays. The position emphasizes employee ownership and community involvement in a growing organization.

Qualifications

• Retail management interest and ability to lead a team to deliver customer service.
• Experience in supervising staff and managing schedules is preferred.
• Strong communication and problem-solving skills required.

Responsibilities

• Prepare the store for business and complete closing tasks each day.
• Maintain store appearance and organized displays.
• Hold employees to high standards of conduct and coach when needed.
• Foster a customer-centric and engaged team consistent with company values.
• Support workload management and prioritize tasks to meet deadlines.
• Address customer issues and follow them through to resolution.
• Assist in scheduling to ensure proper store staffing.

Skills

Self-motivated

Strategic thinking

Leadership

Decision making

Multitasking

Interpersonal skills

Communication skills

Retail experience

Flexible schedule

Education

Associate or Bachelor's degree in retail management or related field

Tools

Microsoft Office

Job description

Bi-Mart Corporation is seeking a Floor Manager to join the store management team. The role focuses on driving sales, supervision, and a strong customer experience, with accountability for daily operations and staff coaching.

Ideal candidates will have retail supervisory experience, strong leadership and communication skills, and flexibility to work nights, weekends, and holidays. The position emphasizes employee ownership and community involvement in a growing organization.