Floor Manager: Lead Guest Experience & Team Growth

Elephants Delicatessen; Lake Oswego (OR); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Vacation & sick time

Medical coverage

Mental health services

Dental

401(k) with match

Career training

Employee discounts

Pet insurance

Raffles

Job summary

Elephants Delicatessen in Lake Oswego, OR seeks a dynamic Floor Manager to lead front-of-house operations, maintain high service standards, and foster a supportive team culture. The ideal candidate brings strong communication, coaching ability, and guest-service focus to balance hospitality with accountability in a fast-paced setting.

Flexible weekend availability required. Join a locally owned company with a commitment to inclusion and employee wellbeing, offering benefits and growth

Qualifications

• At least 1 year of leadership experience in a restaurant or hospitality environment.
• Strong communication and guest-service orientation.
• Ability to coach and develop team members in real time.

Responsibilities

• Lead by example with a visible floor presence and hands-on support.
• Oversee daily service to ensure an exceptional guest experience.
• Cross-train across restaurant roles and assist with operations as needed.
• Coach staff and maintain accurate documentation and standards.

Skills

leadership

communication

coaching

conflict resolution

Job description

Elephants Delicatessen in Lake Oswego, OR seeks a dynamic Floor Manager to lead front-of-house operations, maintain high service standards, and foster a supportive team culture. The ideal candidate brings strong communication, coaching ability, and guest-service focus to balance hospitality with accountability in a fast-paced setting.

Flexible weekend availability required. Join a locally owned company with a commitment to inclusion and employee wellbeing, offering benefits and growth