Floor Manager

Legends Global; Richmond (VA); On-site; USD 17,047 - 24,280; Part time

Job summary

Legends Global is seeking a Front of House Supervisor to assist the House Manager with events and accessibility services at the Richmond theaters. The role emphasizes ADA compliance and guest support.

You will supervise volunteers, maintain logs, and respond to MOD requests while ensuring the front of house is clean, safe, and secure during performances, nights, weekends, and holidays.

Qualifications

• High School diploma or GED required.
• In-depth knowledge of ADA code requirements.
• Knowledge of computer operations, radio communication equipment, and building security functions.

Responsibilities

• Assist the House Manager with Front of House operations and events.
• Supervise volunteer staff.
• Ensure ADA compliance for guests and policies for ticketing and entrance/exits.

Skills

Supervisory skills

ADA knowledge

English proficiency

Education

High School Diploma

Job description

Job Description

• Assist the House Manager with management of the Front of House operations with special emphasis on events and guests with disabilities services. Inform Event MOD of any issues that need to be resolved and respond to MOD requests.
• Handle all needs for guests with disabilities including policies and procedures for ticketing, entrance/exiting and overall ADA compliance.
• Patrol and maintain front-of-house area of the Richmond Theaters, ensuring that all front-of-house areas are clean, safe and secure.
• Assist the House Manager with keeping detailed logs and reports of incidents and related activities and making sure that all incidents are reported to Event MOD
• Assist the House Manager with training the staff on implementing the emergency plan.
• Assist as needed in all areas of operations.
• Perform other tasks as assigned.

MAJOR RESPONSIBILITIES

• Assist the House Manager with management of the Front of House operations with special emphasis on events and guests with disabilities services. Inform Event MOD of any issues that need to be resolved and respond to MOD requests.
• Supervise volunteer staff.
• Handle all needs for guests with disabilities including policies and procedures for ticketing, entrance/exiting and overall ADA compliance.
• Patrol and maintain front-of-house area of the Richmond Theaters, ensuring that all front-of-house areas are clean, safe and secure.
• Assist the House Manager with keeping detailed logs and reports of incidents and related activities and making sure that all incidents are reported to Event MOD
• Assist the House Manager with training the staff on implementing the emergency plan.
• Assist as needed in all areas of operations.
• Perform other tasks as assigned.

QUALIFICATIONS

High School diploma or G.E.D. required. Demonstrated knowledge of current management principles and practices including supervisory skills, budgeting and training and scheduling a part-time staff. In-depth knowledge of ADA code requirements. Knowledge of computer operations, radio communication equipment, and building security functions. Reasonable accommodations will be considered for those with disabilities.

Supervisory Responsibilities

Manage subordinate crew during theater events. Responsibilities include training employees, planning, assigning, and directing work; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills and Abilities

• Ability to speak, read and write English.
• Ability to walk freely up and down steps.
• Ability to manage the volunteer staff.
• Ability to assess situations and respond in an appropriate manner.
• Ability to work nights, weekends and holidays.

Hourly Rate: In accordance with Virginia law, the hourly rate for this position is $15.00 per hour.