Floor Manager

Dukunoo Jamaican Kitchen; Miami (FL); On-site; USD 42,000 - 65,000; Full time

Job summary

Dukunoo Jamaican Kitchen in Miami is seeking a Floor Manager to lead a fast-paced, full-service restaurant and ensure guests have an unforgettable dining experience.

You will supervise the team, oversee the service flow, resolve issues on the spot, monitor performance, maintain health and cleanliness standards, and collaborate with management to boost guest satisfaction and operational efficiency. Comfortable working evenings and weekends.

Qualifications

• 3+ years of experience in a similar role within a fast-paced, full-service restaurant environment.
• Proactive and professional attitude with strong leadership skills.
• Excellent communication and problem-solving abilities.
• Knack for multitasking and staying calm under pressure.
• Passion for creating memorable guest experiences and fostering a positive team culture.

Responsibilities

• Lead and Inspire: Supervise and motivate our driven team to deliver exceptional service and maintain high standards.
• Oversee Operations: Manage the flow of service, ensuring that every guest has an outstanding dining experience.
• Problem-Solve on the Spot: Address any issues promptly and professionally to keep the energy and service running seamlessly.
• Monitor Performance: Keep an eye on staff performance and provide constructive feedback to help the team thrive.
• Maintain Standards: Ensure compliance with health, safety, and cleanliness standards in all areas of the restaurant.
• Collaborate with Management: Work closely with the leadership team to implement strategies that enhance guest satisfaction and operational efficiency.

Skills

Leadership

Team supervision

Communication

Problem solving

Multitasking

Job description

Join Our Team as a Floor Manager at Dukunoo Jamaican Kitchen!

Are you ready to bring your leadership skills to a vibrant and dynamic environment? Dukunoo Jamaican Kitchen is looking for a talented and experienced Floor Manager to join our team. As an upscale, full-service restaurant known for our fast-paced indoor and outdoor dining experience, we pride ourselves on creating an unforgettable atmosphere where guests come for the food and stay for the vibes. If you're passionate, proactive, and professional, we want to hear from you!

What You'll Be Doing

As our Floor Manager, you'll play a key role in ensuring the smooth operation of our restaurant. Here's what your day-to-day will look like:

• Lead and Inspire: Supervise and motivate our driven team to deliver exceptional service and maintain high standards.
• Oversee Operations: Manage the flow of service, ensuring that every guest has an outstanding dining experience.
• Problem-Solve on the Spot: Address any issues promptly and professionally to keep the energy and service running seamlessly.
• Monitor Performance: Keep an eye on staff performance and provide constructive feedback to help the team thrive.
• Maintain Standards: Ensure compliance with health, safety, and cleanliness standards in all areas of the restaurant.
• Collaborate with Management: Work closely with the leadership team to implement strategies that enhance guest satisfaction and operational efficiency.

What We’re Looking For

To succeed in this role, you’ll need:

• 3+ years of experience in a similar role within a fast-paced, full-service restaurant environment.
• A proactive and professional attitude with strong leadership skills.
• Excellent communication and problem-solving abilities.
• A knack for multitasking and staying calm under pressure.
• A passion for creating memorable guest experiences and fostering a positive team culture.

Why Dukunoo Jamaican Kitchen?

At Dukunoo, we’re more than just a restaurant—we’re a community. Our team is driven, passionate, and dedicated to delivering an exceptional experience for every guest. We believe in working hard, supporting one another, and having fun while doing it. If you’re looking for a place where your skills and leadership will be valued, this is the opportunity for you.