Floor Manager

Atlas Restaurant Group; Baltimore (MD); On-site; USD 55,000 - 65,000; Full time

Job summary

A leading restaurant group is seeking a Floor Manager for their Baltimore location. The role involves overseeing restaurant operations, managing staff, and ensuring guest satisfaction. Ideal candidates will have fine dining experience and exemplary leadership skills, working flexible AM and evening shifts.

Qualifications

• Minimum 2 years experience in fine dining.
• Experience with Forbes standards for hospitality service excellence.
• Knowledge of wines and cocktail making is beneficial.

Responsibilities

• Assist General Manager and oversee restaurant operations.
• Handle guest concerns and ensure proper resolutions.
• Manage employee performance through coaching and recognition.

Skills

Guest relations

Leadership

Coaching

Problem resolution

Cash management

Education

High school diploma or equivalent

Fine dining experience

Job description

Join to apply for the Floor Manager role at Atlas Restaurant Group

3 weeks ago Be among the first 25 applicants

Join to apply for the Floor Manager role at Atlas Restaurant Group

Atlas Restaurant Group provided pay range

This range is provided by Atlas Restaurant Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$55,000.00/yr - $65,000.00/yr

GENERAL SUMMARY: The primary responsibility of the Floor Manager is to assist the General Manager, Assistant General Manager and Restaurant Manager in overseeing the operations of the restaurant.

Supervisory Responsibilities

• Primary focus of daily guest and staff relations along with closing the restaurant
  
  

Essential Functions, Duties And Responsibilities

• Demonstrates and role-models the company's Core Values and Leadership Principles
• Handles guest concerns, complaints, and needs according to Company guidelines
• Addresses guest and staff issues in the moment and sees to their proper resolution or involves appropriate supervisors
• Maintains a presence in the dining room and service
• Manages employee performance through coaching, recognition, and corrective action
• Reviews and enters daily Avero Logbook
• Performs all opening or closing responsibilities according to the shift assignment
• Ensures accurate cash counting, checkouts, side work completion, setting of the dining room for next service, tip matrix input, safe reconciliation, and nightly drop
• Checks out hourly staff members; reviews tip out and side work
• Ensures cleanliness and upkeep of the restaurant
• Assists in maintaining par levels of linens
• Assists in organizing and moving beverage product in the absence of or in coordination with the Beverage Manager
• Takes responsibility for the management of front of house employees in the absence of or in conjunction with the General Manager and Assistant General Manager
• Attends and contributes to weekly manager meetings
• Makes recommendations to the Company on ways to improve as needed
• Manages transitions between breakfast, lunch, and dinner service periods, ensuring smooth operations throughout all meal periods
  
  

Education And Experience

• Should be able to properly execute and demonstrate all duties of servers, bussers, food runners, bartenders and hosts in order to teach proper protocol
• Requires a high school diploma or equivalent, and/or 1 year of tenure/experience with Atlas or similar concept while excelling in an hourly role
• Minimum 2 years of experience in fine dining establishments and/or luxury hotel food & beverage operations
• Demonstrates familiarity with Forbes standards for hospitality service excellence
• Knowledge of wines is beneficial
• Knowledge of cocktail making and spirits is beneficial
  
  

Schedule

• Primarily AM focused hours with some evening/nighttime shifts based on business needs
• Must be flexible to work a varied schedule, including weekends and holidays

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Restaurants

Referrals increase your chances of interviewing at Atlas Restaurant Group by 2x

Sign in to set job alerts for “Floor Manager” roles.

Retail Store Manager BALTIMORE | E Monument St

Store Manager - The Village of Cross Keys

Retail Sales Department Manager- Jewelry and Cosmetics

Store Manager- BluFox Mobile Reisterstown

Reisterstown, MD $65,000.00-$85,000.00 10 hours ago

Columbia, MD $62,600.00-$87,600.00 2 weeks ago

Baltimore, MD $83,000.00-$138,000.00 17 hours ago

Sparrows Point, MD $63,600.00-$82,700.00 2 days ago

Over $100K Potential Annual Earning - Store Manager

Baltimore, MD $51,528.00-$80,512.00 2 weeks ago

Baltimore, MD $20.00-$26.47 47 minutes ago

Baltimore City County, MD $58,000.00-$78,000.00 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.