Floor Leader: Sales & Guest Experience Coach

Buckle; Briarwood (ND); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Insurance

Spending and Savings Accounts

Paid Time Off

401(k) Retirement Plan

Performance Bonuses

Leave Options

Employee Assistance Program

Job summary

Ultipro is seeking a LIT and Floor Leader to perform sales, merchandising, and leadership duties to support a top retail experience. You will greet guests, demonstrate product knowledge, and drive store performance while developing Teammates and sustaining high service standards.

The role includes recruiting and training new teammates, assisting with scheduling, and ensuring compliance with Loss Prevention and store policies.

Qualifications

• High school diploma or GED required.
• Retail/sales experience preferred.
• Strong leadership and coaching skills.
• Excellent guest service and communication.
• Ability to recruit and train Teammates.

Responsibilities

• Drive sales and deliver legendary guest service across the store.
• Lead by example in presentation, product knowledge, and service standards.
• Recruit, train, and develop Teammates to meet Buckle standards.
• Oversee operations, schedules, loss prevention, and POS procedures.
• Maintain visual standards and merchandising across zones and departments.
• Support Store Manager and Leadership Team with daily tasks and initiatives.

Skills

Guest service

Sales ability

Leadership

Coaching

Merchandising

Communication

Education

High school diploma or GED

Tools

POS system

iPad apps

Job description

Ultipro is seeking a LIT and Floor Leader to perform sales, merchandising, and leadership duties to support a top retail experience. You will greet guests, demonstrate product knowledge, and drive store performance while developing Teammates and sustaining high service standards.

The role includes recruiting and training new teammates, assisting with scheduling, and ensuring compliance with Loss Prevention and store policies.