Floor Lead — Cannabis Retail Team Leader

Stiiizy, Inc.; Moreno Valley (CA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Health insurance

401k plan (company-matched)

Paid vacation

Paid holidays

Employee discounts

Job summary

STIIIZY, Inc. is seeking a Floor Lead for our Moreno Valley store to drive team engagement, deliver exceptional customer service, and uphold compliance with cannabis retail regulations.

This full-time role pays $22.50 per hour and emphasizes leadership, training, and operational excellence within a fast-growing market. You will mentor staff, manage cash handling and inventory, and ensure a welcoming, compliant, and results-driven environment.

Qualifications

• Minimum 21 years of age.
• High school diploma.
• Open availability preferred (must be able to work 2 weekend days Fri–Sun)
• 2 years of leadership experience in retail/hospitality.

Responsibilities

• Create and promote a healthy team culture where employees feel empowered to work autonomously while meeting a common goal.
• Lead, mentor, and inspire team members to grow professionally and learn.
• Help build an exceptional team that upholds the mission, vision, and goals for employees and customers.
• Set the standard for excellent customer service with product knowledge and customer focus.
• Ensure smooth and seamless functioning of store operations.
• Collaborate with inventory control to ensure accurate counts, labeling, and organization on the floor.
• Ensure strict adherence to all legal and regulatory requirements.
• Assist in onboarding new employees and provide ongoing training.
• Oversee cash handling procedures and maintain accurate financial records.
• Address customer concerns and resolve conflicts professionally.
• Oversee visual merchandising to create attractive product displays.
• Enforce safety protocols and cleanliness standards.
• Assist with opening and closing protocols.
• Monitor store energy by greeting customers and ensuring satisfaction for repeat visits.
• Administer and document all employee breaks at appropriate times.
• Serve as liaison between receptionists/sales associates and managers.
• Other duties as may be assigned

Skills

Leadership

Education

High school diploma

Job description

STIIIZY, Inc. is seeking a Floor Lead for our Moreno Valley store to drive team engagement, deliver exceptional customer service, and uphold compliance with cannabis retail regulations.

This full-time role pays $22.50 per hour and emphasizes leadership, training, and operational excellence within a fast-growing market. You will mentor staff, manage cash handling and inventory, and ensure a welcoming, compliant, and results-driven environment.