Floor Lead & Brand Experience Coach

Abercrombie & Fitch Co.; Canton (OH); On-site; USD 30,000 - 50,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead in Canton, Ohio. This role is responsible for ensuring customers receive a quality in-store experience by acting as a Floor Supervisor. The Key Lead will guide Brand Reps and Stock Associates, drive store performance through customer interactions, and fulfill various operational duties. Ideal candidates should have experience in supervising and a passion for delivering excellent customer service.

Qualifications

• Ability to provide guidance and coaching to team members.
• Experience in fulfilling OMNI channel orders and operating POS systems.

Responsibilities

• Ensure quality in-store customer experience as a Floor Supervisor.
• Drive store performance through customer experience.
• Perform opening and closing routines.

Job description

Abercrombie & Fitch Co. is seeking a Key Lead in Canton, Ohio. This role is responsible for ensuring customers receive a quality in-store experience by acting as a Floor Supervisor. The Key Lead will guide Brand Reps and Stock Associates, drive store performance through customer interactions, and fulfill various operational duties. Ideal candidates should have experience in supervising and a passion for delivering excellent customer service.