Floor Inspector | Westin | Wilmington, DE

PM Hotel Group; Wilmington (DE); On-site; USD 32,000 - 42,000; Full time

Job summary

Westin in Wilmington, DE is seeking a Floor Inspector to lead the housekeeping team and ensure pristine guest rooms and public areas. You will oversee room attendants, coordinate schedules, and monitor turnover times while maintaining a high standard of cleanliness and guest satisfaction.

The role requires 1–3 years of related experience and a High School diploma or equivalent. You will train staff on SOPs and uphold departmental standards in a fast-paced hotel environment.

Qualifications

• One to three years of related housekeeping experience.
• Must be a people person with strong interpersonal skills.
• Excellent attention to detail and ability to train and guide staff.

Responsibilities

• Lead the housekeeping team, assign and review work.
• Oversee scheduling, inspect and approve cleanliness of rooms and public areas, and manage laundry and turnover.
• Provide training on SOPs and departmental standards to staff.

Skills

Team leadership

Guest service

Communication

Education

High School diploma or equivalent

Job description

Floor Inspector | Westin | Wilmington, DE

Requisition Number: FLOOR019527

• Posted : August 13, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Description

What You’ll Do:

For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. The Floor Inspector is responsible for making sure the team is transforming each room into a tidy, cozy, haven. You will ensure that room attendants are equipped to deliver the perfect in-room experience for our guests and anticipate needs beyond the checklist.

On a daily basis some tasks you will complete are:

Serving as team leads for the entire housekeeping staff including assigning and reviewing work.

Overseeing critical tasks such as keeping the staff on schedule, inspecting and approving public areas and guest rooms for cleanliness, overseeing laundry, ensuring timely turnover of checkout rooms and interacting with hotel guests in a polite and positive manner.

Providing training and guidance for housekeeping staff on hotel Standard Operating Procedures and departmental standards.

Keeping purchasing costs and labor expenses in check.

Where You’ve Been:

We’re looking for someone with at least one to three years of related experience and a High School diploma or equivalent. But most importantly you must be a people person. We will be looking to you to lead by example in an effort to create a positive team culture. If you don't have a passion for customer service, this isn’t the job for you.

When You’re Here:

This position is far from sedentary. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.