Floor Inspector | Cambria Austin Airport Hotel

PM Hotel Group; Austin (TX); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

PM Hotel Group is seeking a Floor Inspector to lead the housekeeping team, ensure meticulous room and public area cleanliness, and deliver a welcoming in-room experience for guests. You will guide staff, maintain schedules, and promote a positive, service-driven culture.

The ideal candidate has 1–3 years of related experience, a high school diploma or equivalent, and a passion for customer service. The role requires physical stamina and flexibility, including nights and holidays, at a growing

Formación

• At least 1–3 years of related housekeeping experience.
• Must be a people person and lead by example.
• Strong customer service and guest interaction skills.

Responsabilidades

• Serve as team lead for housekeeping staff, assign and review work.
• Oversee schedules, cleanliness, laundry, turnover of rooms, and guest interactions.
• Provide training on SOPs and departmental standards to staff.
• Monitor costs and labor efficiency to stay within budget.

Conocimientos

Team leadership

Customer service

Training

Communication

Educación

High School diploma or equivalent

Descripción del empleo

What You'll Do:

For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. The Floor Inspector is responsible for making sure the team is transforming each room into a tidy, cozy, haven. You will ensure that room attendants are equipped to deliver the perfect in-room experience for our guests and anticipate needs beyond the checklist.

What You'll Do:

For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. The Floor Inspector is responsible for making sure the team is transforming each room into a tidy, cozy, haven. You will ensure that room attendants are equipped to deliver the perfect in-room experience for our guests and anticipate needs beyond the checklist.

On a daily basis some tasks you will complete are:

• Serving as team leads for the entire housekeeping staff including assigning and reviewing work.


• Overseeing critical tasks such as keeping the staff on schedule, inspecting and approving public areas and guest rooms for cleanliness, overseeing laundry, ensuring timely turnover of checkout rooms and interacting with hotel guests in a polite and positive manner.


• Providing training and guidance for housekeeping staff on hotel Standard Operating Procedures and departmental standards.


• Keeping purchasing costs and labor expenses in check.

Where You've Been:

We're looking for someone with at least one to three years of related experience and a High School diploma or equivalent. But most importantly you must be a people person. We will be looking to you to lead by example in an effort to create a positive team culture. If you don't have a passion for customer service, this isn't the job for you.

When You're Here:

This position is far from sedentary. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.