Floor Care Maintenance Tech - 2nd Shift

Citizens; Boston (MA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health Benefits

Tools and supplies all provided

Use of company vehicle for company biz

Company provided cell phone

Job summary

Citizens is seeking a Floorcare Maintenance Technician to manage floor maintenance and upholstery cleaning across our Retail and back-office facilities in the Boston area.

The role includes operating floor machines, performing interim janitorial tasks, and documenting work orders. Travel is required within a designated route, with pay transparency and competitive benefits.

Qualifications

• Experience in floor cleaning role required.
• Able to perform routine tasks and special cleaning projects as needed.
• Proven customer service experience and strong communication skills.
• Ability to travel to facilities across the route; valid driver’s license required.

Responsibilities

• Perform floor maintenance across diverse flooring (VCT, ceramic, carpet, wood, LVT, vinyl).
• Operate floor machines and extractors to clean and sanitize floors and upholstery.
• Travel to/from facilities within designated route/radius.
• Maintain all floors and upholstery in assigned facilities.
• Close out work orders in CMMS via cellphone, iPad, or computer.
• Maintain inventory of cleaning supplies and equipment in vehicles.

Skills

Floor cleaning experience

Customer service experience

English proficiency

Lift up to 50 pounds

Travel to facilities

Climb stairs

Education

Valid Driver’s License

Tools

CMMS (Mobile/PC)

Job description

Description

The Floorcare Maintenance Technician role within Real Estate Operations has responsibility for floor maintenance, upholstery cleaning and temporary coverage for routine office cleaning and janitorial services within our Retail and back-office facilities. In this role you will be provided a portfolio of sites where it will be your responsibility to complete floor maintenance duties that include stripping and waxing, carpet cleaning, and deep cleaning of various floor types. Work orders will be issued for each location to complete twice yearly.

Job Benefits

• Health Benefits
• Tools and supplies all provided
• Use of company vehicle for company business
• Company provided cell phone

Primary Responsibilities Include

• Floor maintenance cleaning of various types of flooring. (VCT, Ceramic tile, carpet, wood, LVT, vinyl sheet goods, rubber tile, and other types at each facility.)
• Use of floor machines and extractors to clean and sanitize flooring and upholstery. (Chairs, cubicle walls, and other soft fabric materials)
• Traveling to and from facilities within a designated route/radius
• Maintaining all floors and upholstery in the assigned facilities.
• Executing normal cleaning tasks and special projects when required cleaning designated facility areas when Janitorial staff needs coverage to include, (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning, etc.)
• Closing out work orders upon completion using Computerized Maintenance Management System via cellphone, iPad, or computer access at facilities
• Communicating in a pleasant and professional manner with internal Colleagues and external Customers
• Maintaining inventory of cleaning supplies, tools and materials in vehicles
• Responsibility for maintaining bank supplied vehicle and electronics

Required Skills/Experience

• Experience in Floor cleaning role, required.
• Ability to provide normal cleaning tasks and special projects when required cleaning designated facility areas when Janitorial staff needs coverage to include, (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning, etc.)
• Proven customer service experience
• Demonstrated written and verbal communications skills
• Ability to communicate in English, including reading and writing
• Ability to travel as required
• Ability to lift up to 50 pounds
• Ability to ascend and descend stairs.
• Ability to work under pressure with efficiency and accuracy
• Ability to plan and prioritize workload

Education, Certifications And/or Other Professional Credentials

• Valid Driver’s License, required

Hours & Work Schedule

Hours per Week: 40

• Possibility of some overtime during evenings and weekends

Work Schedule: 4:00PM to 2:00AM Monday through Thursday

Pay Transparency

The salary range for this position is $22.00 - $25.00 per hour. Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits .

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth