Janitorial Custodian

Citizens; Westwood (MA); On-site; USD 30,307 - 31,684; Full time

Benefits offered by this job

Health Benefits

Company vehicle

Company tools/cleaning supplies

Education reimbursement

Flexible work arrangements

Job summary

A prominent financial services company in Massachusetts is looking for a Custodian Technician responsible for routine office cleaning and light carpentry repairs. The role includes managing work orders, deep cleaning tasks, and maintaining inventory. Candidates should possess strong customer service skills, MS Office proficiency, and at least a high school diploma. This position offers a competitive hourly pay range of $22.00 - $23.00 and benefits including health coverage and paid time-off.

Qualifications

• 1 or more years of experience in janitorial and light carpentry role.
• Proven customer service experience and/or abilities.
• Ability to travel as required.

Responsibilities

• Regular cleaning and stocking of designated facility areas.
• Inspecting and repairing bank facilities.
• Responding to emergency and non-emergency service requests.

Skills

Customer service skills

MS Office proficiency

Ability to prioritize workload

Communication skills

Ability to work under pressure

Education

High School Degree or Equivalent

Tools

iPad

Computerized Maintenance Management System

Job description

Description

The Custodian Technician role within Real Estate Operations has responsibility for routine office cleaning and light carpentry repairs, with cleaning being a major focus of this role. In this role you will respond to colleague and business requested work orders and have a routine schedule of work orders.

Job Benefits

• Health Benefits
• Company vehicle
• Company cell phone
• Company tools/cleaning supplies
• Company uniform, including shoes & seasonal wear as needed

Responsibilities

• Cleaning, stocking and supplying designated facility areas on a regular basis (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning, trash removal, etc.).
• Inspecting bank facilities on a routine basis while cleaning and repairing items as required.
• Responding to emergency and non-emergency service requests and prioritizing work order response.
• Referring to vendors if necessary, via work order system.
• Closing out work orders upon completion; via iPad or Computerized Maintenance Management System.
• Completing work order correctly with minimal call backs.
• Providing minor office relocations of furniture and/or contents.
• Communicating in a pleasant and professional manner with internal and external customers.
• Maintaining inventory of supplies, tools and materials and purchasing supplies at the best available price.
• Execute periodicals for deep cleaning tasks and special projects when required.

Qualifications

• 1 or more years of experience in janitorial and light carpentry role.
• Proven customer service experience and/or abilities.
• Competent use of MS Office applications to include MS Excel, Visio, PowerPoint and Word.
• Ability to travel as required.
• Demonstrated written and verbal communications skills.
• Ability to work under pressure with efficiency and accuracy.
• Ability to plan and prioritize workload.

Education, Certifications And/or Other Professional Credentials

• High School Degree or Equivalent.
• Valid Driver’s License, required.

Hours and Work Schedule

• Hours per Week: 40, overtime available.
• Work Schedule: Monday – Friday 5:30am – 2:00pm.

The salary range for this position is $22.00 - $23.00 per hour. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time‑away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Why Work for Us

At Citizens, you'll find a customer‑centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.