Floor Care Maintenance Tech - 2nd Shift

Citizens Bank; Boston (MA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health Benefits

Tools and supplies all provided

Use of company vehicle for company?b"

Company provided cell phone

Job summary

Citizens Bank is seeking a Floorcare Maintenance Technician to perform floor cleaning, upholstery care, and janitorial coverage across our Retail and back-office facilities. You will handle stripping, waxing, carpet cleaning, and deep cleaning of various floor types using professional equipment.

The role requires travel within a designated route, ability to lift up to 50 pounds, and strong customer service with clear communication.

Qualifications

• Experience in floor cleaning and maintenance across various flooring types.
• Ability to perform general cleaning tasks and cover for janitorial staff as needed (dusting, sweeping, vacuuming, mopping, etc).
• Proven customer service experience and strong communication skills.
• Must be able to travel to facilities within a designated route.
• Must be able to lift up to 50 pounds and navigate stairs.

Responsibilities

• Perform floor maintenance including stripping, waxing, carpet cleaning, and upholstery care.
• Operate floor machines and extractors to clean and sanitize floors and fabrics.
• Travel between facilities within a designated route.
• Maintain floors and upholstery in assigned facilities.
• Complete work orders in a CMMS via mobile or computer.
• Maintain inventory of cleaning supplies and equipment.
• Communicate professionally with colleagues and customers.

Skills

Floor cleaning experience

Customer service

Written & verbal communication

English communication

Travel flexibility

Heavy lifting (up to 50 lbs)

Ascend/descend stairs

Ability to work under pressure

Plan and prioritise workload

Education

Valid Driver’s License

Tools

CMMS (Computerized Maintenance Management System)

Vehicle operation

Job description

Description

The Floorcare Maintenance Technicianrole within Real Estate Operations has responsibility for floor maintenance, upholstery cleaning and temporary coverage forroutine office cleaning and janitorial services within our Retail and back-office facilities.

In this role you will be provided a portfolio of sites where it will be your responsibility to complete floor maintenance duties that include stripping and waxing, carpet cleaning, and deep cleaning of various floor types. Work orders will be issued for each location to complete twice yearly.

Job Benefits

• Health Benefits
• Tools and supplies all provided
• Use of company vehicle for company business
• Company provided cell phone

Primary responsibilities include

• Floor maintenance cleaning of various types of flooring. (VCT, Ceramic tile, carpet, wood, LVT, vinyl sheet goods, rubber tile, and other types at each facility.)
• Use of floor machines and extractors to clean and sanitize flooring and upholstery. (Chairs, cubicle walls, and other soft fabric materials)
• Traveling to and from facilities within a designated route/radius
• Maintaining all floors and upholstery in the assigned facilities.
• Executing normal cleaning tasks and special projects when required cleaning designated facility areas when Janitorial staff needs coverage to include, (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning, etc.)
• Closing out work orders upon completion using Computerized Maintenance Management System via cellphone, iPad, or computer access at facilities
• Communicating in a pleasant and professional manner with internal Colleagues and external Customers
• Maintaining inventory of cleaning supplies, tools and materials in vehicles
• Responsibility for maintaining bank supplied vehicle and electronics

Required Skills/Experience

• Experience in Floor cleaning role, required.
• Ability to provide normal cleaning tasks and special projects when required cleaning designated facility areas when Janitorial staff needs coverage to include, (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning, etc.)
• Proven customer service experience
• Demonstrated written and verbal communications skills
• Ability to communicate in English, including reading and writing
• Ability to travel as required
• Ability to lift up to 50 pounds
• Ability to ascend and descend stairs.
• Ability to work under pressure with efficiency and accuracy
• Ability to plan and prioritize workload

Education, Certifications and/or Other Professional Credentials

• Valid Driver’s License, required

Hours & Work Schedule

Hours per Week: 40

• Possibility of some overtime during evenings and weekends

Work Schedule: 4:00PM to 2:00AM Monday through Thursday

Pay Transparency

The salary range for this position is $22.00 - $25.00 per hour. Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits .

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.