Floor Agent(s) Needed! (Northridge)

Back-Alley-Bowling-1; Los Angeles (CA); On-site; USD 25,000 - 29,000; Full time

Job summary

Back Alley Bowling in Northridge, CA is seeking Floor Agents to keep the center clean while delivering friendly customer service to guests who are bowling. This role includes assisting with scoring, maintaining lanes, and helping other departments as needed.

We welcome candidates with 0-1 year of experience, must be 18+, and able to stand for long periods and lift up to 50 pounds. Shifts include days, nights, and weekends in a fast-paced environment.

Qualifications

• Must be at least 18 years old.
• 0-1 year of work experience.
• Able to stand, walk long shifts and lift up to 50 pounds.
• Able to work nights and weekends.

Responsibilities

• Maintain cleanliness of all areas including restrooms, lobby, and parking lot.
• Assist guests with the bowling scoring system and lane readiness.
• Restock supplies and report maintenance issues.
• Communicate with Front Desk via radio; support bar and kitchen as needed.
• Enforce no outside food & beverages policy.

Skills

Friendly demeanor

Teamwork

Communication

Shift flexibility

Interpersonal skills

Cleanliness & organization

Job description

Job Information

Customer Service

Work Experience 0-1 year

$18.50 per hour

City Northridge

State/Province California

91325

Job Description

You've clicked on the right job ad!

If you are looking for a fun, rewarding career where you can meet some of the coolest people (Team Members & Guests), then look no further. Back Alley Bowling offers competitive pay, 401k, Team Member Discounts, Friends & Family Discounts, and so MUCH MORE! Please see the job description below.

We are seeking Floor Agents to provide the most amazing bowling experience for our Guests. Looking for individuals with some pep in their step who love to clean and MOVE around. You will maintain the cleanliness of the entire bowling center while also providing customer service to our guests while they are bowling. We prefer individuals are also mechanically inclined since porters are also trained to work on the pinsetters (bowling machines).

Summary of Responsibilities:

• Maintain the cleanliness of the building in a quick and efficient manner, (cleanliness of building includes all areas: parking lot, entryway, hallways, concourse, settee area, arcades, lockers, restrooms, all trash throughout the building)
• Check restrooms frequently (every 15 minutes) which includes, stocking supplies, wiping down mirrors, sweeping floors, keeping floor free from water, ensuring all toilets and/or urinals are in working order
• Assist servers by picking up plates and glasses and returning them to proper area to be washed
• Assist Bar in washing glasses as needed (if you are 21 or older)
• Assist Kitchen in washing dishes as needed
• Remove trash as necessary
• Return bowling balls to racks
• Wipe down bowling seating area, sweep floor, and clear the lane for the next Guests
• Communicate via radio with Front Desk as lanes are available
• Take Basic pinsetter calls (only once trained by Head Mechanic and approved to work on the pinsetters)
• Restock cleaning and restroom supplies throughout shift and at the end of shift
• Assist Guests with scoring system (help enter names, put bumpers up)
• Perform deep cleaning and maintenance of building
• React with a sense of urgency to all requests
• Report any mechanical issues to the Head Mechanic
• Assist in other departments as needed
• Clean Parking Lot from all trash, bottles, etc. throughout your shift (every hour) and at the end of the night. At the end of the night, the entire parking lot should be free from all debris.
• Check in with Manager when arriving for shift, request any breaks to the MOD and take breaks only when approved. Check out with the MOD before clocking out from your shift.
• Thoroughly clean bowler approaches with cloth and alcohol. Approaches should be clear of any oil drips and scuff marks and be ready for leagues coming in the next morning.
• Enforcing No Outside Food & Beverage Policy

Physical Demands:

• Constantly required to stand
• Constantly required to walk, including up and downstairs
• Must be able to lift or carry 50 pounds or less

Abilities required:

• Friendly and outgoing personality
• Must be able to get along with other team members
• Must be willing to work a variety of shifts: day, night, and weekends
• Must communicate effectively to the guests, team members, managers
• Must be clean and organized
• Excellent interpersonal skills

Requirements

Must be at least 18 years of age or older