Floor Agent(s) Needed! (Northridge)

Back Alley Bowling; California (MO); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

401k

Team Member Discounts

Friends & Family Discounts

Job summary

Back Alley Bowling is hiring Floor Agents to maintain cleanliness and provide friendly guest service in a fun bowling environment. Responsibilities include cleaning all areas, assisting servers and bar/kitchen, and keeping lanes and equipment ready for guests.

Ideal candidates will be energetic, reliable, and comfortable moving around the center while following safety policies. Applicants must be 18 or older and ready to work flexible shifts in Northridge, United States.

Qualifications

• Must be at least 18 years of age or older.

Responsibilities

• Maintain the cleanliness of the building and surrounding areas including parking lot, entryway, hallways, restrooms, and common spaces.
• Assist guests and staff by clearing tables, washing glasses, and supporting bar and kitchen as needed.
• Return bowling balls to racks and prep lanes for the next guests.
• Communicate with Front Desk via radio to coordinate lane availability.
• Perform light maintenance or report issues to the Head Mechanic as trained.
• Ensure no outside food or beverage policy is enforced and adhere to safety protocols.

Skills

Customer service

Attention to detail

Communication

Teamwork

Job description

Northridge, United States | Posted on 06/18/2026

If you are looking for a fun, rewarding career where you can meet some of thecoolest people (Team Members & Guests), then look no further. Back AlleyBowling offers competitive pay, 401k, Team Member Discounts, Friends & Family Discounts, and so MUCH MORE! Please see the job description below.

We are seeking Floor Agents toprovide the most amazing bowling experience for our Guests. Looking forindividuals with some pep in their step who love to clean and MOVE around. Youwill maintain the cleanliness of the entire bowling center while also providingcustomer service to our guests while they are bowling. We prefer individualsare also mechanically inclined since porters are also trained to work on thepinsetters (bowling machines).

Summaryof Responsibilities

• Maintain the cleanliness of the building in aquick and efficient manner, (cleanliness of building includes all areas:parking lot, entryway, hallways, concourse, settee area, arcades, lockers,restrooms, all trash throughout the building)
• Check restrooms frequently (every 15 minutes) which includes, stocking supplies, wiping down mirrors, sweeping floors, keeping floor free from water, ensuring all toilets and/or urinals are in working order
• Assist servers by picking up plates and glasses and returning them to proper area to be washed
• Assist Bar in washing glasses as needed (if you are 21 or older)
• Assist Kitchen in washing dishes as needed
• Remove trash as necessary
• Return bowling balls to racks
• Wipe down bowling seating area, sweep floor, and clear the lane for the next Guests
• Communicate via radio with Front Desk as lanes are available
• Take Basic pinsetter calls (only once trained by Head Mechanic and approved to work on the pinsetters)
• Restock cleaning and restroom supplies throughout shift and at the end of shift
• Assist Guests with scoring system (help enter names, put bumpers up)
• Perform deep cleaning and maintenance of building
• React with a sense of urgency to all requests
• Report any mechanical issues to the Head Mechanic
• Assist in other departments as needed
• Clean Parking Lot from all trash, bottles, etc. throughout your shift (every hour) and at the end of the night. At the end of the night, the entire parking lot should be free from all debris.
• Check in with Manager when arriving for shift, request any breaks to the MOD and take breaks only when approved. Check out with the MOD before clocking out from your shift.
• Thoroughly clean bowler approaches with cloth and alcohol. Approaches should be clear of any oil drips and scuff marks and be ready for leagues coming in the next morning.
• Enforcing No Outside Food & Beverage Policy

PhysicalDemands

• Constantlyrequired to stand
• Constantlyrequired to walk, including up and downstairs
• Mustbe able to lift or carry 50 pounds or less

Abilities required

• Friendlyand outgoing personality
• Mustbe able to get along with other team members
• Mustbe willing to work a variety of shifts: day, night, and weekends
• Mustcommunicate effectively to the guests, team members, managers
• Mustbe clean and organized
• Excellentinterpersonal skills

Requirements

Must be atleast 18 years of age or older