Floating Universal Banker - Member Service Expert

Taunton Federal Credit Union; Acushnet (MA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Paid vacation time

Paid sick time

Paid personal time

Paid federal holidays

Medical and dental benefits

Health Savings Account

401(k) retirement plan with match

Employee assistance program

Job summary

Taunton Federal Credit Union seeks a Universal Banker to handle member transactions and account servicing while delivering prompt, knowledgeable service. The float position supports New Bedford and Acushnet branches, requiring flexibility to move between locations.

Ideal candidates have 2 years of cash handling experience, strong interpersonal skills, and the ability to plan and organize, manage multiple tasks, and stay detail-oriented.

Qualifications

• 2 years of cash handling experience, preferably in a bank or credit union setting.
• High energy level, good interpersonal skills and ability to work independently and follow up on tasks.
• Ability to plan and organize, handle multiple priorities and stressful situations.
• High school diploma or equivalent experience.
• Strong attention to detail.
• Ability to work branch hours as needed including Saturday.
• Bilingual English/Portuguese or English/Spanish is a plus.

Responsibilities

• Process member transactions including check cashing, deposits and loan payments.
• Perform account servicing requests both in person and via telephone.
• Uncover member needs and provide member service such as opening accounts.
• Answer phones and conduct appropriate research to resolve member inquiries.
• Educate members on products and services that could benefit them.

Skills

Cash handling

Interpersonal skills

Multitasking

Detail orientation

Independent worker

Weekend availability

Bilingual English/Portuguese

Education

High school diploma

Job description

Taunton Federal Credit Union seeks a Universal Banker to handle member transactions and account servicing while delivering prompt, knowledgeable service. The float position supports New Bedford and Acushnet branches, requiring flexibility to move between locations.

Ideal candidates have 2 years of cash handling experience, strong interpersonal skills, and the ability to plan and organize, manage multiple tasks, and stay detail-oriented.